Job Posting for Operations & eBanking Analyst (ON-SITE Position) at Westerly Community Credit Union
$1,000 Sign-on Bonus
*Paid out after 90 days with a satisfactory review*
ESSENTIAL FUNCTIONS AND BASIC DUTIES
1. Assumes responsibility for providing outstanding member and Credit Union staff support.
Provides accurate information on Credit Union electronic and deposit servicing products and services.
Efficiently solves member problems by understanding the issue, gathering information, and identifying the problem. Refers problems to appropriate personnel if needed. Follows up, if necessary, to ensure problems are resolved.
Maintains privacy of member account information, following all security procedures.
Stays up-to-date on Credit Union regulations, priorities, and products and services.
2. Assumes responsibility for establishing and maintaining effective communication, coordination and working relations with area staff and with management.
Keeps management informed of significant problems and of progress attained in reaching established objectives. Suggests programming-related procedures and changes.
Attend training sessions and Credit Union meetings as required.
3. Assumes responsibility for Operations Department related duties as required or assigned.
Willing to learn and understand the roles and functions of the Operations Department.
Expresses a desire to grow within the department and Credit Union.
Completes special projects as assigned.
System matter expert for all eBanking services including but not limited to, interbank transfers, mobile services, bill payment. Assist in the policy-based controls surrounding all eBanking services.
Assist in the management of the Overdraft Privilege Program.
Proficient in Symitar PowerOn programming to level 1 with a focus on operational efficiency.
System matter expect in Debit & Credit transactional settlements and disputes
Hourly Wage Estimation for Operations & eBanking Analyst (ON-SITE Position) in Wakefield, RI
$46.48 to $59.01
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