Job Posting for Residential Case Manager at Western Carolina University

This position is based on the Cullowhee Campus.

The Residential Case Manager is a full-time professional staff member of the Department of Residential Living responsible for supporting residential students. The Residential Case Manager will provide support and assistance to all residential students. Principal duties include residential education, community development, crisis management, administration, summer operations, and other departmental / university-wide responsibilities. Because the Residential Case Manager’s primary role is to be available in the residence halls for student contact, a desire to spend evening and weekend time with students is required. The Associate Director of Residence Life for Academic Partnerships supervises the Residential Case Manager.

Minimum Qualifications

Master’s Degree in College Student Personnel, Education, Human Services, or related field.
Minimum one (1) to three (3) years experience coordinating student learning activities in a higher education environment.
Understanding of student retention issues, programs, policies, etc.
Outstanding organizational, planning, communication, training, and interpersonal skills.
Experience working with at-risk students.

Preferred Qualifications

Experience enhancing students’ academic achievement though teaching classes or working with academic enhancement programs, living-learning communities and faculty strongly preferred.
Minimum one (1) to three (3) years live-in experience managing a residence hall.
Experience responding to crisis and emergency situations in a residential setting.

Position Type

Permanent Full-Time

Number of Hours Per Week

Number of Months Per Year

Posting Text

Open Date

01/22/2024

Close Date

Open Until Filled

Special Instructions to Applicants

In order to be considered, you must apply online. Attach a letter of application; a current resume; and a list of at least 3 references (including complete contact information).

For more information, please contact Annaleise Camacho at atcamacho@wcu.edu

Background/E-Verify

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks.

Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Proper documentation of identity and employability are required at the time of employment.

Credential Verification

All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.

AA/EOE

Western Carolina University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race; color; religion; sex; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Additionally, the University promotes the realization of equal employment opportunity for minorities, women, persons with disabilities, and veterans through its affirmative action program.
Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at jobs@email.wcu.edu.

University Safety

The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.

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Residential Case Manager

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