What are the responsibilities and job description for the Warehouse Associate position at Western State Design?
POSITION REQUIREMENTS:
Possess excellent customer service and communication skills. Must have ability to perform daily tasks independently, be highly organized, motivated, and have the capacity to multi-task.
GENERAL OVERVIEW OF RESPONSIBILITIES:
Work in a team environment as part of the Parts Department Team. You are required to process all incoming and outgoing part shipments promptly and accurately insuring complete customer satisfaction. Communicate with the Western State Design customer base and all equipment manufacturers in a professional manner. Work with and assist other Western State Design departments as required. Responsible for follow up of pending quotes and providing exceptional customer service.
OUTLINE OF DUTIES:
§ Receive incoming shipments and ensure order is accurate
§ Vendor follow up for backordered, missing, or damaged items
§ File appropriate claims for all damaged or missing items
§ Mark incoming items with part numbers and stock in correct bin location
§ Pull and prepare orders for shipment
§ Ship parcels using Starship or truck and create necessary paperwork
§ Maintain and order all shipping related supplies
§ Serve in an overflow capacity to the Parts Department phone queue.
§ Assist with incoming will call customers
§ Research correct parts required using parts manuals, internet, or by contacting the manufacturer.
§ Build long lasting business relationships with the Western State Design customer base.
§ Process sales and purchase orders through the SAGE100 accounting system.
§ Order parts required for customers from manufacturers and suppliers.
§ Follow up on part quotations.
§ Process cash and credit card transactions.
§ Operate forklift
Assist warehouse, service, and order entry staff as required.
Job Type: Full-time
Pay: From $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Cerritos, CA 90703: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Warehouse experience: 1 year (Required)
- Forklift: 1 year (Required)
Language:
- Spanish (Preferred)
- English (Required)
Work Location: One location