Executive Assistant- Revenue Operations

Western States Lodging and Management is looking for an organized and driven Executive Assistant for our Revenue Operations department!

Why Western States Lodging and Management?

At Western States Lodging and Management, we pride ourselves on our commitment to excellence and our unwavering dedication to providing exceptional service to our residents and partners. As a leader in senior living management, we offer a dynamic and collaborative work environment where your talents and ideas are valued. Here's why Western States Lodging is a great place to work:

• Personal Touch Culture: At Western States Lodging, we believe in the power of personal connections. Our Personal Touch culture emphasizes building relationships, understanding individual needs, and delivering tailored solutions to exceed expectations. As a Senior Living Acquisitions Associate, you'll have the opportunity to make a meaningful impact on the lives of seniors and their families through your work.

• Growth Opportunities: Western States Lodging is committed to the professional development and growth of our team members. As part of our team, you'll have access to ongoing training and opportunities for career advancement. We encourage our employees to take ownership of their roles and contribute to the success and growth of the company.

• Collaborative Environment: We believe that the best ideas are born from collaboration and teamwork. As a Senior Living Acquisitions Associate, you'll work closely with a diverse and talented team of professionals who are dedicated to achieving our shared goals. Whether you're brainstorming new acquisition strategies or negotiating contracts, you'll have the support and guidance of your colleagues every step of the way.

What does this role look like?

The Executive Assistant for the Revenue Operations department reports directly to the Chief Revenue Officer (CRO) and is their right-hand person, helping to keep everything running smoothly. You'd be juggling a bit of everything-supporting the department of marketing, sales, revenue management, and brand experience professionals while assisting with some training, admin support, and coordinating all things top-line revenue-related.

It's perfect for someone who loves being organized, enjoys multitasking, and can handle a fast-paced, agile environment with a warm smile. You'll work closely with all WSLM's business lines, ensuring everyone's on the same page and things are moving seamlessly. Daily tasks include:

• Department Administrative and Concierge Support
  • Manage the CRO's calendar, appointments, and travel arrangements.
  • Organize and prepare for meetings, including gathering documents and attending to logistics.
  • Handle correspondence, phone calls, and emails on behalf of the CRO.
  • Maintain and organize departmental files and records.
• Department Metric Visualizing
  • Track and report on identified department metrics and performance.
• Project Management
  • Assist in planning, executing, and closing projects within the department.
  • Develop project timelines, milestones, and deliverables.
  • Monitor project progress and provide regular updates to the CRO and relevant stakeholders.
• Training and Development
  • Support the planning and execution of training programs for the department as assigned.
  • Assist with onboarding new Revenue Operations team members.
• Departmental Coordination
  • Act as a liaison between the CRO and other department heads.
  • Facilitate interdepartmental communication and collaboration.
  • Assist with special projects and initiatives as assigned by the CRO.

Qualifications:

• Bachelor's degree in business administration, marketing, communications, or related field preferred.
• Proven experience as an Executive Assistant or in a similar role
• Strong proficiency in office software (e.g., Microsoft Office Suite, Google Workspace).
• Mastery of Excel, including data visualization capabilities.
• Excellent organizational, project management, and time management skills.
• Exceptional communication and interpersonal skills (written and verbal).
• Ability to work independently and as part of a team.
• Ability to commute daily to our South Jordan, Utah corporate office.