What are the responsibilities and job description for the Excursion Captain position at Westgate Resorts?
Company Description
About Westgate Smoky Mountain Resort & Spa:
Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful Great Smoky Mountains. As a member of the Westgate Smoky Mountain Resort team, you will meet and engage with guests who have arrived to enjoy all the Great Smoky Mountains have to offer and help them experience our world-class amenities such as the state-of-the-art Wild Bear Falls water park.
Job Description
SUMMARY:
- Duties include daily operation of organized excursion program and special events.
DUTIES:
- Enthusiasm, energy, drive, job devotion, and personal ambition are a must.
- Must be willing to work any day of the week including holidays.
- Plan, prepare, participate, arrange & conduct adult and children’s excursions while maintaining brand standards.
- Prepare, participate, arrange, and conduct special events.
- Present to Manager or director ideas and budgets for excursion & special event activities.
- Maintain contact with vendors, local entertainment establishments and suppliers of activities related businesses.
- Fill out daily log and tallies guest participation.
- Handle money transactions and accounting procedures.
- Sign owners and guest up for excursion activities
- Use of computer skills as needed.
- Enforce safety rules and procedures with resort guests.
- Perform other tasks related to recreation and adventure Dept., including clerical/administrative duties, budgeting, working with leadership on industry trends for excursions and special events
- Keep Activities areas neat and clean.
- Maintain inventory of excursion or event items as needed.
- Assess progress, implementation, and program effectiveness
- Other duties as assigned by Management
SUPERVISORY RESPONSIBILITIES:
- This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
CERTIFICATES, LICENSES, REGISTRATIONS:
Current driver's license, CPR & First Aid or ability to take course within designated timeframe, Challenge course (low ropes) certification, Lifeguard certification, not required by preferred.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Additional Information
Why Westgate?
- Comprehensive health benefits – medical, dental and vision
- Paid Time Off (PTO) – vacation, sick, and personal
- Paid Holidays
- 401K with generous company match
- Get access to your pay as you need it with our Daily Pay benefit
- Family benefits including pregnancy, and parental leave and adoption assistance
- Wellness Programs
- Flexible Spending Accounts
- Tuition Assistance
- Military Leave
- Employee Assistance Program (EAP)
- Life, Disability, Accident, Critical Illness & Hospital Insurance
- Pet Insurance
- Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
- Advancement & development opportunities
- Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.
