Assistant administrator

Job Description

WHAT YOU WILL DO :

Assistant Administrator of Home Health and Hospice Services is responsible for the day to day direction, coordination and management of home health, home care, and hospice programs.

Responsibility spans development, organization, implementation and evaluation of WCAH programs in accordance with the Medicare Conditions of Participation, CHAP Standards of Excellence, Virginia State licensure requirements, and the policies and procedures of WCAH.

• Responsible for growth, quality, operations, budgets, and oversight of WCAHome operations and team members.
• Supervises WCAH Director of Hospice, WCAH Director of Home Health, WCAH Home Care Coordinator, WCAH Intake health information coordinators.
• Assists the Senior Director of Clinical Operations in the Development and management of the WCAH operating and capital budgets in accordance with established fiscal parameters.

Monitors business operations to ensure financial stability, accurate billing and cash collection, and ensure financial targets for WCAH are met or exceeded.

• Ensure organizational compliance with legal, regulatory and accreditation requirements.
• Maintains appropriate licenses, certifications and accreditation, and ensure that same of the team.
• Establishes and implements goals with the assistance of the Senior Director of Clinical Operations for expansion of home health and hospice program.

Works closely with outreach team to help them exceed their goals.

• Manages with the Director of Clinical Operations, oversight of the bonus program for outreach director, outreach coordinator, home health director and hospice director.
• Ensure appropriate data collection and regular, complete reports are received by the governing body.
• Establishing and maintaining effective channels of communication including integration of technology, as applicable.
• Manages agency contracts; collaboration with agencies and vendors for effective management of services. Monitoring service utilization to ensure delivery of comprehensive care.
• Recruits and retains to maintain appropriate staffing levels, and evaluating performance using measurable outcomes and objectives.

Maintains efficient work environment with high annual employee engagement ratings.

Ensure appropriate staff supervision during all operating hours. Appointing a similarly qualified alternate to be available at all times during operating hours in the absence of the administrator.

Manages and schedules self in the on-call rotation.

Informing the governing body, staff and professional advisory group of current organizational, community, and industry trends.

Ensuring staff development including orientation, in-service education, continuing education, competency testing and performance improvement.

• Maintains high client satisfaction for all WCAH services as measured by standardized surveys.
• Direct and monitor organizational Quality Assessment and Performance Improvement activities. Ensure actionable objectives are communicated and implemented.
• Leading and promoting the interdisciplinary aspect of hospice care. Directing staff in performance of their duties including admission, discharge, transfer, revocation and provision of service to patients.

Insuring that structure and systems promote interdisciplinary care.

• Serve as Administrator on Call for the Campus typically once a year rotation.
• All other duties as assigned.

WHAT YOU WILL NEED TO BE SUCCESSFUL :

• Bachelor's Degree health related field or management.
• 5 years’ experience in health care, home health and / or hospice experience. 3 yrs. experience as a supervisor or administrator.
• Valid driver's license.
• Preferred : Registered Nurse, BSN in the State of Virginia

PHYSICAL REQUIREMENTS :

Typically working in an office environment, may work in client's home, and requires visits to personal homes and travel required.

Last updated : 2024-04-29