What are the responsibilities and job description for the Ramp agent position at WFS?
Job Summary
As a Ramp Agent, you will be responsible for essential ramp service tasks, including loading and unloading baggage and cargo, marshalling aircraft, and performing water servicing.
A focus on safety and attention to detail is crucial. This position is covered by a collective bargaining agreement.
Responsibilities
Your main job duties may include (but not limited to) :
- Marshall aircraft upon arrival and departure.
- Load and unload cargo / baggage on and off aircraft.
- Safely drive and operate ground support equipment, including belt loaders, tugs, and baggage carts to pick-up and deliver cargo / bags between the terminal, warehouse and aircraft.
- Sort and load baggage.
- Perform ground service functions, such as connecting / removing ground power and ground start units and water service.
- Perform aircraft pushback, wing walking and related guide man functions.
- Maintain a secure work environment.
Minimum Requirements
- High school diploma or GED equivalent
- Ability to lift and handle heavy baggage and cargo (up to 50 lbs or more)
- Valid driver’s license and ability to obtain a commercial driver’s license (CDL) if required
- Ability to work in various weather conditions, including extreme heat, cold, and rain
- Flexibility to work varied shifts, including weekends, holidays, and nights
- Basic mechanical aptitude for operating ground support equipment
- Ability to pass background checks and comply with airport security regulations
- Attention to detail and a commitment to safety protocols
- Previous experience in aviation or a similar field is preferred but not mandatory
- Fluently read, write, and speak the Engish language
This job is covered by a collective bargaining agreement of the Transport Workers Union (TWU), a labor union which requires joining the TWU and paying union dues.
Preferred Skills
- Previous experience in aviation or ground handling operations
- Familiarity with aircraft types and airport layout
- Knowledge of safety regulations and protocols in the airport environment
- Experience operating ground support equipment, such as tugs, belt loaders, and forklifts
- Strong problem-solving skills and the ability to remain calm under pressure
- Excellent teamwork and interpersonal skills for effective communication with colleagues
- Ability to multitask and prioritize tasks in a fast-paced environment
- Basic computer skills for completing paperwork and using scheduling systems
- Strong customer service orientation and a positive attitude toward passenger interactions
Physical Requirements / Working Conditions
- Ability to lift, push, pull, and carry baggage or cargo up to 50 lbs regularly, and occasionally up to 75 lbs
- Frequent standing, walking, and moving throughout the airport terminal or warehouse
- Ability to bend, kneel, stoop, and climb stairs as needed to assist passengers and handle luggage
- Ability to work in varying weather conditions, including extreme heat, cold, rain, and snow
- Manual dexterity required for handling documents, operating computers, and using two-way radios
- Ability to remain on your feet for extended periods (up to 8 hours or more during shifts)
- Clear vision and hearing required for monitoring flight information, responding to passengers, and ensuring safety compliance
- Capacity to work in confined spaces, such as baggage handling areas or aircraft cabins
- Ability to work in a noisy environment, such as near aircraft engines and ground support equipment
Perks & Benefits
- Want your pay in advance? Access your pay when you need it through DailyPay app!
- Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
- Need quality medical care? Multiple options for both full and part-time employees!
- Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
- Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
- Want to invest in your future? 401k program offered with company match!
- Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!
Last updated : 2024-11-16
