Supervisor

Wheelhouse Cannabis Dispensary in Venice is seeking a qualified and experienced Supervisor to join our team.

He/She must be over 21 years old and high school graduated.

Candidates must have at least two years experience in retail, excellent communication skills and outstanding customer service. Computer skills and organizational skills are required.

The ideal candidate must have superior knowledge of the cannabis industry including current policies in adult use and medical cannabis. Must also be able to prioritize, organize, multitask, meet deadlines and execute under a high stress environment.

The role is a complex one. He/She will not just be someone who supervises the work of others. A supervisor is also responsible for coaching, resolving issues and serving as a link between subordinates and upper management.

Daily activities and responsibilities include but not limited to:

• Assist the Retail Store Manager in planning and implementing strategies to attract customers
• Coordinate daily customer service operations (e.g. sales processes, orders and payments)
• Track the progress of weekly, monthly, quarterly and annual objectives
• Monitor and maintain store inventory
• Evaluate employee performance and identify hiring and training needs
• Supervise and motivate staff to perform their best
• Coach and support new and existing Sales Associates
• Monitor retail operating costs, budgets and resources
• Suggest sales training programs and techniques
• Communicate with clients and evaluate their needs
• Analyze consumer behavior and adjust product positioning
• Handle complaints from customers
• Research emerging products and use information to update the store’s merchandise
• Create reports, analyze and interpret retail data, like revenues, expenses and competition
• Conduct regular audits to ensure the store is functionable and presentable
• Make sure all employees adhere to company’s policies and guidelines
• Act as our store’s representative and set an example for our staff

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Experience level:

• 2 years

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• Rotating weekends

Work Location: In person

Salary : $20 - $22