What are the responsibilities and job description for the Vaccine Outreach Coordinator position at White House Clinics?
White House Clinics employees enjoy a competitive wage and robust benefit package including:
- Employer Paid Health, Life & Disability Insurance
- 4 Weeks of PTO
- Retirement Plan with Employer Contribution
- 8 Paid Holidays
Summary:
At White House Clinics, we do health care differently. Our multi-disciplinary care teams incorporate the expertise of medical, dental, behavioral health, pharmacy, and care navigation professionals to provide patients with comprehensive care designed to help them achieve their health goals. While our work is fast-paced, our teams enjoy being able to work collaboratively to support patients.
In the need to protect our staff and patients, White House Clinics is requiring COVID-19 vaccination for all new hires prior to starting employment.
PRIMARY FUNCTION
The Vaccine Outreach Coordinator will coordinate efforts that build the White House Clinics brand and reputations in our service area. Such activities will include, but are not limited to, representing the organization at community events, managing corporate donations, and managing social media marketing. The Marketing & Community Outreach Liaison will work in accordance with the federal, state, and local regulations. This position will be responsible for, but not limited to the following:
PRINCIPLE DUTIES
Corporate Branding
- Responsible for waiting room appearance and signage used within clinic facilities, assuring the timeliness of messages and appropriateness of appearance.
- Oversees the organization’s social media feeds. Develops and maintains annual calendar of scheduled postings and ensures at least two posts per week are completed.
- Works with contracted vendors to develop approved informational advertisements to enhance social media presence and assure marketing materials are in line with organizational goals.
- Monitors market trends for best practices in branding and outreach tools; presents proposals to supervisor as trends change.
- Strategize with COO and CEO to drive use of the organizational services across diverse populations.
Community Relations
- Maintains calendar of community events and, in conjunction with the COO, determines which events align with the organization’s strategic goals.
- Remains informed of community events, initiatives, activities, and/or outreach opportunities that correspond to the organization’s business and marketing goals occurring within the service area.
- Develops themes or activities for community events, coordinates staffing, and maintains responsibility for a professional presence.
- Works within assigned budget to procure promotional items for use at community events.
- Maintains budget for corporate sponsorships and responds to requests for support.
- Plans and implements events across the service area for National Health Center Week each August.
General
- Analyzes data to inform budgetary decision making, makes recommendations to the COO as appropriate.
- Works with COO and CEO to ensure initiatives and community involvement activities align to the organizational strategic pathway.
- Completes special projects as determined by COO and CEO.
- Performs other duties or in other departments as assigned.
- Recognizes that the completion of the above listed duties illustrates the employee's role in aforementioned team-based care and accepts responsibility for being an active member of the team, including identification of quality improvement opportunities.
JOB REQUIREMENTS
Minimum Education
Bachelor’s Degree in marketing, health promotion, public health, or related field.
Minimum Work Experience
Minimum two years of experience in a health care setting.
Required License
n/a
Qualifications
Successful applicants will be adept at planning and organization and able to prioritize activities to meet deadlines. The ability to manage multiple projects simultaneously across different counties. Must be able to demonstrate skill in exercising a high degree of initiative, judgment, and discretion and must be able to analyze situations accurately and take effective action while establishing and maintaining effective working relationships with a diverse group of individuals with various degrees of training/education. Maintains a high degree of professionalism while representing the organization on a variety of community groups, committees, and agencies. Communicate effectively both orally and in writing to a varied audience. Preference will be given to candidate with previous medical office experience.
ORGANIZATIONAL EXPECTATIONS
Professionalism
Maintains competency and knowledge of current standards of practice, trends, and developments in related scope of practice through reading and in-services. This is especially important in the areas of organizational initiatives. Obeys appropriate dress code as specified in Employee Handbook. Provide superior customer service to all patients, external customers (office staff of other offices, hospital, community agencies, etc.), and co-workers. Serves as an ambassador of the White House Clinics in all conversations and interactions with these parties.
Service
Demonstrates excellent customer service through his/her attitude and actions, consistent with the standards contained in the Mission and Vision and Values of the organization. Maintains clinic standards for a clean and quiet patient environment to maintain a positive patient care experience. Promotes culture of safety for patients and employees through proper identification, reporting, documentation, and prevention.
Compliance
Maintains compliance with organization’s policies, as well as established practices, protocols, and procedures of the position, department, and applicable professional standards. Complies with organizational and regulatory policies for handling confidential patient information. Adheres to professional standards, clinic policies and procedures (OSHA, HIPAA, Standing Orders, etc.), federal, state, and local requirements, Health Resources and Services Administration (HRSA), U.S. Department of Health and Human Services (HHS), Office of the Inspector General (OIG), etc. Cooperates fully with all aspects of Corporate Compliance Plan and Standards of Conduct. Participates in all safety programs which may include assignment to an emergency response team.
ACCOUNTABILITY
Accountable to the Chief Operating Officer.
SUPERVISION EXERCISED
None.
TYPICAL PHYSICAL DEMANDS
This position requires sitting, some bending, stooping and stretching. Participation in community events will require the transportation and set-up of event equipment (tables, tent, etc…). Eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment are also required. Position requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Employees will be required to lift papers or boxes up to 50 pounds occasionally.
TYPICAL WORKING CONDITIONS
Work is performed in office environment and involves frequent contact with staff and the public. Position may involve dealing with angry or upset people. Evening and/or weekend work is required. Work may be stressful at times.
TRAVEL REQUIREMENTS
Frequent travel between clinics; some long distance travel for conferences, etc.
SALARY
$50,000
WORK HOURS
40 hours per week (exempt from wage and hour laws; irregular schedule). Evening and weekend work is expected during the peak time of year when community activities and festivals are ongoing.
EVALUATION
Evaluated annually by the Chief Operating Officer with input from providers and support staff as appropriate.
The above information is intended to describe the most important aspects of the job. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required in order to perform the work. The health center reserves the right to revise or change job duties and responsibilities as the business need arises. Additionally, this job description is not intended as an employment contract, implied or otherwise, and the Center continues to maintain its status as an at-will employer.
Salary : $50,000 - $0
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