Dispatcher/Customer Service

Whitley fuel
Okanogan, WA Full Time
POSTED ON 3/7/2024

This position is based in Okanogan, WA and cannot work remotely


Whitley Fuel is looking for a reliable Dispatcher to help create trucking routes that keep costs down but meet customer scheduling needs. The Dispatcher will be responsible for using the latest in routing software to establish daily trucking routes that make required stops outlined in customer contracts. The successful candidate for this position needs to be able to adjust to last minute changes and work with drivers to schedule emergency pick-up or delivery for new or established clients when necessary.

RESPONSIBILITIES

  • Develop delivery routes and maintain contact with drivers throughout the day
  • Collaborate with management to modify daily routes to accommodate the needs of customers
  • Act as a communication liaison through the two-way truck radio system and answer incoming phone calls from drivers on the road
  • Cultivate strong relationships with drivers and customers to reduce the stress that comes with last minute schedule changes
  • Monitor any sudden route changes or road construction issues and work with drivers to establish new routes for timely deliveries

QUALIFICATIONS AND SKILLS

  • High school diploma/GED required
  • Must be able to work a flexible schedule that includes occasional evenings, weekends and holidays
  • Strong knowledge of the roadways throughout the immediate area
  • Ability to work in a team environment in high pressure situations
  • Strong written and oral communication skills are essential


BENEFITS


  • Health, vision, and dental insurance available for you and your family
  • 401k
  • Paid time off (PTO) that begins accruing your very first week
  • Six paid holidays per year
  • Pay range $24-$30 per hour

A resume is REQUIRED for consideration

Salary.com Estimation for Dispatcher/Customer Service in Okanogan, WA
$43,604 to $59,384
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