Whitman Medical Clinic Colfax - Medical Receptionist - Full Time (Day)

WHMC is looking for an experienced Medical Receptionist to join our team!

The Medical Receptionist serves as a front desk receptionist. Duties include daily office activities and monitoring office procedures. This position resolves problems through collaboration with supervisor and manager to ensure smooth operations.

Join our team and learn why Whitman Hospital & Medical Clinics has been repeatedly named one of the Top 100 Critical Access Hospitals in the United States. Share in our vision of being a leader in innovative, caring, and personalized healthcare while enjoying our competitive benefits package for full time and part time employees.

Our benefit package includes medical, dental, vision, life insurance, and retirement options (403(b) & 457). Medical insurance begins on day one. Add-on compensation for hourly positions rewards additional training and education. Differentials apply for evening, night, and weekend shifts. Paid Time Off (PTO) accrual is based on hours worked and encompasses holiday, sick, and vacation time. Full time employees (80 hours per pay period) can accrue 23 8-hour PTO days per year, which increases with longevity.

Position Details

Full Time
80 hours per pay period (two weeks)
Wage range: $18.00 - $27.00 DOE

Promotes a Positive Working Environment

• Conducts oneself in line with the organization’s mission, values and standards of behavior.
• Accepts change and challenges with a positive attitude.
• Consistently adheres to organizational policy.

Communicates Effectively

• Builds relationships and works collaboratively with other staff.
• Provides timely operational updates to supervisor.
• Responds to communications in a timely manner.

Performs Duties Efficiently and Effectively

• Follows procedures.
• Acts in compliance with applicable federal, state, and local regulations.
• Performs other duties as assigned.

Administrative/Greeter

• Provides information to patients and visitors and others making inquiries at the front desk.
• Operates multiple phone line system and admission telephone per appropriate established procedures.
• Performs general filing and typing/keying as needed.
• Schedules all appointments.

Patient Accounts and Registration

• Interviews patients or their representatives to obtain demographic and billing information via the registration area.
• Assists patients in completing the appropriate consent forms.
• Updates patient type changes based on Physician’s orders.
• Verifies insurance coverage eligibility and ensures insurance info is entered properly in the system.

Scanning

• Receives and digitizes daily files into appropriate network folders.
• Receives and digitizes patient documents into the Electronic medical record system.
• Assures integrity of the medical record by performing quality checks on scanned documents for proper entry and scanning.
• Organizes the document images by indexing all scanned documents to proper locations within the electronic medical record.

Release of Information

• Uses knowledge of hospital policies to verify requests for copies.
• Copies patent charts for release of information to outside agencies and/or physicians.
• Logs releases in to Meditech.
• Processes the billing for releases.

Office Duties

• Organizes administrative office files including maintaining office record keeping and filing systems according to hospital, state, and federal regulations.
• Greets patients, guests, staff, members of the community, and other visitors arriving for appointments or meetings.

Required Qualifications

• Experience working in an office setting.
• Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel, and Outlook).

Preferred Qualifications

• Associate degree in business, communication, or other related field.
• Experience working in a healthcare setting.
• Two years reception experience.

Why WHMC?

This is a great time to join the Whitman Hospital & Medical Clinics team!

• All Full-Time staff positions (60 hours per pay period) will receive $2,000 as a sign-on incentive
• Part-Time staff positions (36-59) hours per pay period) will receive $1,500 as a sign-on incentive
• Part-Time staff positions (less than 36 hours per pay period) will receive $1,000 as a sign-on incentive
• Night shift differential of $8.00

Rewarding career. Competitive salary. Outstanding benefits.

Whitman Hospital & Medical Clinics is an equal opportunity employer, who is committed to applying fair and lawful human resources policies and practices in all areas of employment. Every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. Whitman Hospital & Medical Clinics will not engage in or tolerate any discrimination in the workplace prohibited by local, state, or federal law. Employees will not be discriminated against based on his or her race, sex, gender, religion, creed, pregnancy, age, physical or mental disability, marital status, national origin, genetics, military or veterans status, sexual orientation, or any other characteristic protected by applicable federal, state or local law.

Salary : $18 - $27