What are the responsibilities and job description for the Front Desk/Admin Assistant position at Whitson Vision?
An established Ophthalmology/Optometry Practice has an opening for a Front Desk Administrative Assistant at it's Avon location. The ideal candidate will be a friendly, motivated problem solver that is flexible, detail-oriented, and has strong worth ethic.
The work week is approximately 40 hours (Monday-Friday) starting between 7:30 and 8:00 AM and ending between 4:30 PM and 5:00 PM.
Job Description:
A typical day consists of checking patients in or out, prepping patient charts, answering phones, scheduling appointments, collecting co-pays and deductibles, readying correspondence for doctor review, and other front office duties. May involve occasional work at a second location in Nora.
Requirements:
- Proficiency in Microsoft Office Suite
- Understanding of compliance, privacy, and confidentiality
- Clear communication skills (verbal and written)
- Reliable transportation with a good attendance history
- Experience handling multiple phone lines
- Professional attitude and appearance
- Strong customer service skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Must be able to pass a background check
Preferred:
- Prior office and customer service experience, especially in an ophthalmology/medical practice
- Insurance knowledge including Medicare and Medicaid
Job Type: Full-time
Pay: $16.50 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Experience:
- Customer service: 2 years (Required)
Ability to Commute:
- Avon, IN 46123 (Required)
Ability to Relocate:
- Avon, IN 46123: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $18
