Treatment Coordinator-Care Plan Consultant

If you like rapid growth and working with enthusiastic team members to improve patient’s quality of life, you’ll enjoy your career with us!

Position Summary:

As a Treatment Coordinator and Care Plan Sales, it will be your responsibility to build and maintain patient relationships throughout the patients care at Whole Body Healthcare. You will be responsible for acquiring long term, quality patients for the clinic. You will participate in educating the patients while working with the clinicians as they report the findings of an orthopedic exam and diagnostic imaging. It will be your responsibility to deliver a financial breakdown of the overall Care Plan along with helping patients to coordinate their schedules to arrive for the recommended care. As a Treatment Coordinator , you will focus on understanding patient needs and wants, helping them overcome obstacles and empathizing with their struggles and challenges while influencing them to do what is in their best interest to improve their quality of life. To be a remarkable Treatment Coordinator and be effective at selling Care Plans, you must be able to develop trust and the confidence necessary to help patients navigate their Care Plan. You will need to express a breadth of knowledge and experience in these areas, as well as the ability to work and collaborate effectively within a highly team-centric environment.

About Whole Body Healthcare:

RESTORE YOUR LIFE is our mission
Our purpose at Whole Body Healthcare is to restore the function and health of our patients through natural treatments so they can live active lives, leave our office happy and feel confident to refer friends and family to have the same gains
in their life and health.

Our Vision is to grow Whole Body Healthcare so that the Maryland, Virginia and DC communities have access to natural treatment and services and can experience the same restoration of life.

We want our results to be a catalyst to create conversation that will ultimately change the viewpoint of Healthcare in America.

Performance Objectives:

• Develop emotional connection with patients to understand their expected goals and desired outcomes
• Perform an initial consultation on new patients to determine medical history, motivating factor that prompted patient to look for help with their problem and functional goals of the patient
• Attend Team Meeting to report on motivating factor that prompted patient to look for help with their problem and functional goals of the patient
• Create and deliver financial estimates and long-term scheduling to patients based on Provider’s orders
• Provide and ensure completion of all patient paperwork
• Effectively and continually educate patients about the need for, and progress through, the care plan
• Ensure that all of the patient’s needs are met, nothing gets overlooked, and care is consistent with the patient’s expressed desires
• Execute patient follow up calls
• Encourage, resolve concerns, and gather testimonials during care plan

Capabilities/Key Competencies:

• Entrepreneurially orientated, driven to succeed and a commitment to achieve results
• Excellent relationship building skills with a demonstrated ability to quickly develop trust
• Ability to make decisions, offer strong recommendations, and take responsibility for results
• Ability to ask exploratory questions
• Demonstrate ability to create a high awareness around physical/functional limitations
• Self-starter who can work independently within existing processes or operate effectively with ambiguity
• Ability to overcome objections with confidence
• Strong oral and written communication skills
• Planning, organizing, prioritizing, and streamlining skills
• Ability to maximize and apply internal systems, processes, and platforms
• Team orientation and strong collaborator
• Present self in a professional and positive manner in attitude and appearance at all times
• Advocate for the patient and motivate them to reach their health goals
• Ability to coordinate and balance needs of the patient and the clinic
• Understand, align, and communicate our mission, vision, and values
• Desire to define and take massive action to accomplish your own personal, professional and financial goals

Education & Experience:

• High school diploma or equivalent, Bachelors Preferred
• 2 years of treatment coordination or care plan sales/closing or management experience
• Experience working in a private medical practice preferred

Benefits:

• Medical/Dental/Vision Insurance
• Employee discount
• Paid Time Off
• Paid Holidays
• 401K
• Professional Development

Call to Action... If you have a passion for health, a drive to see people live the life they deserve, and a talent for sales please submit your resume through Indeed.

Job Type: Full-time

Pay: $40,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• No weekends

Work Location: Multiple locations