Developer

Under general supervision, analyzes, designs, develops, maintains and supports short- and long-term information technology business support solutions through development of new or modification and adaption of existing application software using standard and approved tools and methodologies.

• Meets or exceeds service level obligations to customers and business partners.
• Has the technical understanding and capability to respond quickly and effectively to reporting and analytics business needs.
• Creates and maintains agent, team, and domain level metrics
• Identifies trends within metrics reports and communicates those trends effectively to stakeholders.
• Upholds key tenants and data quality standards in the organization.
• Make recommendations for new metrics and data centric processes that continually improve data quality and goals.
• Works with cross-functional teams to understand and build impactful analytical solutions.
• Strives to improve existing report methodology with scripts or logic/process efficiency improvements
• Able to adapt to current and emerging analytics and data trends to maintain a pulse on current business impact and needs.

Skills:

• Advanced problem-solving and solutioning skills
• Ability to write and understand advanced queries using SPL or SQL or related language
• Verbal and written communication skills
• Proficiency with statistical models and concepts
• Adept at using data visualization software. Tableau preferred.
• Proficiency in logic building concepts
• Advanced knowledge in ServiceNow Reporting
• Technical proficiency with database related design, modeling, mining, and segmentation
• Engages with users, vendors, and business partners/stakeholders to influence technology and process choices and project/activity planning through data.
• Ability to develop actionable KPIs that assesses actual outcomes against expected results.
• Demonstrates an understanding of industry, market, and company dynamics and business drivers.
• Demonstrates a technical understanding of how effective information and data management underpins significant aspects of WFM’s capability and business performance.
• Able to draw connections between industry and market trends and understand the WFM business implications.
• Able to translate complex economic models and analysis into simple and actionable components through statistics and communicate those results effectively at multiple levels.

Education & Experience:

• BA/BS degree in any technical field or 4-6 year’s relevant experience OR equivalent combination of education and relevant experience.
• 2-3 years’ experience with any scripting language (Powershell, R, or Python preferred)
• 3-4 years’ experience with Atlassian tools (Confluence preferred)
• 3-4 years’ experience with Splunk or SQL
• 4 years’ experience with Tableau
• 5 years’ experience with Excel

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.