What are the responsibilities and job description for the Floral Team Member - Full Time position at Whole Foods Market?
Provide support as a member of the Floral Team to include receiving and preparing product, maintaining the Floral floor and displays, and selling product in support of regional department standards. Ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and Team Members.
Responsibilities
- Provide excellent customer service and address needs of customers in a timely and effective manner. Surprise and delight the customers with excellent customer service.
- Ensure a fresh and appealing display by keeping cases and shelves clean and well stocked by front-facing, checking codes, rotating, and removing out-of-date products.
- Maintain accurate department signage and pricing.
- Maintain back stock in good order.
- Maintain a safe, clean and well-organized working and shopping environment by sweeping floors and completing sweep logs.
- Follow and comply with all applicable health and sanitation procedures and adhere to safe work practices.
- Operate and sanitize all equipment in a safe and proper manner.
Knowledge, Skills, & Abilities
- Excellent communication skills and willingness to work as part of a team
- Ability to deliver information in a clear and respectable manner to fellow team members and customers
- Ability to follow instructions and procedures
- Passion for floral retail
- Ability to sell proactively
- Ability to learn basic knowledge of all products carried in department
- Effective time management skills
- Strong work ethic and integrity
- Ability to visually examine products for quality and freshness
- Ability to work in a wet and cold environment
- Ability to work a flexible schedule including nights, weekends, and holidays as needed
- Use of tools and equipment
Desired Work Experiences
- Previous Floral experience preferred
- Customer Service Focus
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
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