What are the responsibilities and job description for the Clerical Support position at Wholesale Millwork, Inc.?
About us
Wholesale Millwork, Inc. is a small business in Seaford, DE. We are professional and innovative.
Our work environment includes:
- Modern office setting
Position:
We are seeking a Clerical Support/Inside Salesperson to join our team at Wholesale Millwork. This position will support our customer service department by answering phone calls, processing customer orders, and providing administrative support to ensure that our employees and customers are treated with respect and dignity.
Duties and Responsibilities:
- Answer incoming phone calls in a timely manner
- Process customer orders for shipping
- Provide administrative support to ensure that customers receive the highest level of service
- Assist customers with questions about product specifications, pricing, and ordering
- Develop and maintain a knowledge base of Wholesale Millwork, Inc.'s products and services
- Perform other clerical duties such as filing, typing, copying, scanning, etc.
- Maintain confidentiality of sensitive information.
- Develop and maintain a knowledge base of Wholesale Millwork, Inc. products and services.
- Other duties as assigned.
Required Skills:
- Excellent written and verbal communication skills.
- Strong organizational skills with the ability to multi-task in a fast-paced environment.
- Computer literate with the ability to learn customer service software applications are required.
- Must be able to work independently with little supervision.
- Must be able to work in a team environment while maintaining a high level of professionalism with co-workers, customers, and vendors.
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
People with a criminal record are encouraged to apply
Ability to commute/relocate:
- Seaford, DE 19973: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $16 - $17