What are the responsibilities and job description for the Guest coordinator position at Why Knot Travel?
This is a remoteposition.
Were currently searchingfor a meticulous and customercentric Remote Guest ServicesCoordinator to join our team. In this role youll manage roomreservations and book accommodations for our clients.
If youpossess outstanding communication skills a hospitable demeanor anda passion for hospitality we invite you toapply.
Responsibilities
Manage hotel reservations includinghandling inquiries making bookings and confirming roomavailability.
Engage with guests through phoneemail and inperson interactions to assist with reservationinquiries changes andcancellations.
Facilitate smooth checkin andcheckout experiences for guests addressing any special requests orconcerns.
Process reservations collect paymentinformation and issue invoices or receipts asnecessary.
Promote additional services likeroom upgrades dining options and spa treatments to enhance theguest experience and increaserevenue.
Assist guests regarding generalinquiries directions and information about local attractions andservices.
Address and resolve guest issues orconcerns about reservations billing or servicequality.
Collaborate closely with vendors andsuppliers.
Benefits
Remote position with a flexible workenvironment.
Business Opportunity
1099 Opportunity
Free training and FAMTrips.
Uncapped CommissionEarnings
Supportiveteam.
Qualifications
Excellent communication andinterpersonal skills with a friendly and courteousdemeanor.
Strong organizational andmultitaskingabilities.
Attention to detail andaccuracy.
Ability to work independently andcollaboratively.
Thorough knowledge of traveldestinations attractions and various travel products andservices.
Exceptional customer service andproblemsolvingabilities.
Passion for travel and a desire tohelp others create memorableexperiences.
Must be 18 years or older and a USresident.
Ifyoure ready to contribute to our team and assist in creatingexceptional guest experiences we encourage you to apply for thisexciting opportunity.
Last updated : 2024-09-20
