What are the responsibilities and job description for the Hostess/Host position at Wicked Butcher?
Hostess- Fine Dining
Qualifications
- Host/Hostess Experience in Fine Dining: 1 year
Full Job Description
Hosts are expected to embody the hospitality, charm, and professionalism of our organization. Your role is to ensure that all guests are greeted promptly in a warm and courteous manner. This individual must be pleasant, conscientious, and professional with excellent hospitality instincts and drive to provide excellent customer service.
Responsibilities:
- Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
- Use visual cues to seat Guests in either the bar or dining area depending on their preference
- Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff
- Answer incoming calls to the restaurant and provide appropriate service
- Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate
- Observant to Guests' needs throughout dining experience to ensure they receive high-quality service
- Protect establishment and patrons by adhering to sanitation, safety, and alcohol control policies
- Contribute to team effort by accomplishing related results as needed
Requirements:
- Must be upbeat, outgoing, and positive
- Flexibility to work a variety of shifts
- 1 year experience in a fine-dining restaurant preferred
- Must be able to assist guests and possess great guest relation skills
- Ability to work positively in a fast-paced environment
- Ability to stand/walk and stay focused and alert for extended periods of time
- Ability to effectively communicate on the telephone.
- Attach headshot with resume
Job Types: Full-time, Part-time
Experience:
- Host/Hostess Experience: 1 year
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Shift:
- Evening shift
Work Location: In person
Salary : $18 - $20
