What are the responsibilities and job description for the Retail Warehouse Supervisor position at Wilco?
Job Summary:
Directs daily activities and participates in the supervision and performance management of warehouse employees. Unload, check-in, stock, and organize warehouse and yard area merchandise. Greet customers and load warehouse and yard products. Provide product information and keep warehouse and yard areas clean and orderly. Provides required training.
Responsibilities
- Participate and contribute to warehouser performance management activities with the Store Manager including hiring, positive and negative feedback suggestions, and performance appraisal development and delivery.
- Participate in creating work schedules for warehousers.
- Unload, check-in, stock, and organize warehouse and yard merchandise utilizing established procedures.
- Provide customer service and product information to customers on warehouse and yard products.
- Carry out and load merchandise.
- Keep store warehouse and outside facility areas clean and orderly utilizing a daily recovery program.
- Participate in the supervision of warehousers.
- Train new warehousers and other store employees as required.
- Maintain forklifts, and delivery truck and comply with established retail standards.
- Operate forklift regularly.
- Coordinates store customer deliveries per established standards.
- Assemble store merchandise as directed by managers.
- Help in-store as directed.
- Open and close yard and warehouse areas.
- Keep the store stocked with merchandise warehoused or stored in the yard or warehouse.
- Communicate product outages and special customer situations to managers.
- Willingness to attend continuing education courses on leadership, supervision, etc.
Successful Candidates Will Have
- Ability to interact effectively with customers and co-workers.
- Skill to operate a forklift, tractor, and other facility equipment safely and efficiently.
- Ability to communicate effectively verbally and in writing.
- Skill to operate a computer and other automated office machines.
- Valid driver’s license with a clean driving record.
- Skill at product recognition.
- Ability to perform arithmetic calculations.
- Problem-solving and communication skills.
Benefits
- Medical, dental, and vision health insurance
- Profit Sharing Program - up to 3% of your annual wages
- 401K Retirement Plan with up to 6% Employer Match
- Advancement Opportunities
- Employee Assistance Program
- Referral Bonus - refer a friend or family member
- Long-term disability and Life/AD & D Insurance
- Generous Employee Discount (Wilco Stores & Hazelnut Marketplace)
- Holidays and paid time off.
About Wilco
Dating back to the early 1930s, Wilco, a growing retailer, has stood the test of time by maintaining focus on our values and never losing our passion for customer service. Wilco is progressive and unlike the standard “farm store”. With a variety of departments including Garden, Pet and Animal Supply, Hardware, Paint, Clothing, and Pet Grooming, partnered with personalized service, our customers consider Wilco a preferred retail destination. Wilco has been named a Top Workplace in Oregon and SW Washington by the Oregonian from 2012 - 2023. We are dedicated to our team and attribute this distinction to them. Hiring Veterans / Military Friendly
Wilco is an Equal Opportunity Employer. We recognize and encourage the valuable and enriching contribution that people from all backgrounds and experiences bring to our organization. As a values-based cooperative, we believe all individuals should be treated on the basis of merit without prejudice.
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