Merchandise Manager

ESSENTIAL FUNCTIONS

• Provide leadership and management support to the entire Retail, Games, and Photo Department on a daily basis, taking on broader revenue assignments as necessary. 
• Develop and implement the appropriate retail service training.
• Assist in the development and implement the appropriate supervisory and retail management training.
• Insure that the overall Retail, Games and Photo operation meets the company standards including service, safety and cleanliness.
• Insure that staffing levels are sufficient and adequate according to the various business patterns of the park throughout the year.
• Oversee the retail business aspect of any major project(s) as it relates to construction and/or renovation of facilities at the park.
• Develop the necessary business plans for the Departments including annual financial business plans, long range plans, reinvestment plans, budgets, store plans, games facility plans and so forth.
• Work closely with the property Finance Department in order to manage and periodically review all aspects of the business for financial success.
• Work closely with the appropriate Company Buyers and vendors to insure that all park stores and games remain fully stocked and appropriately displayed in accordance with annual business plans.
• Supervise periodic physical inventories.
• Work closely with the Warehouse staff to insure that all merchandise and games stock are properly received, distributed and accounted for.
• Fulfill duty manager requirements of on-duty manager for the Revenue Department.
• Oversee all third party operators.
• Assist, cooperate with, and coordinate operations with other Wild Adventure divisions and departments.
• Ensure stores and games have adequate supplies for properly displaying merchandise and plush.
• Maintain inventory within guidelines as determined by the budget.
• Clean and maintain cleanliness of assigned work areas.
• Report any unsafe actions or area of any needed repairs to your direct supervisor.
• Work cooperatively with all departments and assisting as necessary.
• Represent the company to guests and other team members in a positive and friendly manner
• Maintain a groomed look, good personal hygiene including wearing a clean WA uniform
• “Create Memories Worth Repeating” for our guest by exceeding expectations.
• Other duties as assigned

POSITION QUALIFICATIONS

Competency Statement(s)

• Analytical Skills - The ability of the individual to gather raw data and to process that data into a meaningful form.
• Communication Skills - Ability to communicate effectively with others using spoken or written word.
• Initiative - Ability to make decisions or take actions to solve a problem or reach a goal.
• Coaching and Development - Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
• Financial Aptitude - Ability to understand and explain economic and accounting information, prepare and manage budgets, and make sound long-term investment decisions.
• Project Management - Ability to organize and direct a project to completion.
• Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
• Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
• Management Skills - Ability to organize and direct oneself and effectively supervise others.
• Business Acumen - Ability to grasp and understand business concepts and issues.
• Accountability - Ability to accept responsibility and account for his/her actions.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
• Working Under Pressure - Ability to complete assigned tasks under stressful situations.
• Training - Ability to develop a particular skill in others to bring them up to a predetermined standard of work performance.
• Strategic Planning - Ability to develop a vision for the future and create a culture in which the long range goals can be achieved.