Career Services Manager

Career Services Manager

MThree, A Division of John Wiley & Sons

The Company

We work with clients for the long-term, taking the time upfront to understand their business and workforce requirements to ensure commercial outcomes are achieved. We source, train and hire diverse outstanding people with the skills that are most in-demand and embed them seamlessly into our clients’ teams for up to 24 months, at which point they can be converted to full-time employees. Alternatively, we can reskill a client’s employees. We operate a leading global community of trained technologists’ and professionals across the experience spectrum, from interns & graduates through to career changers, veterans and seasoned experts.

Role

The Career Services Manager is responsible for supporting all learners within the Academy who are from the mthree Aspire 1000 and The Software Guild Programmes. The core focus of the role is to ensure that their experience, transitioning from Academy into a new career in technology, is a positive one. Additionally, the Career Services Manager, as part of the wider Emerging Talent Operations team will, where necessary, support students in Academy training on Alumni and Reskill training.

Responsibilities

• Supporting learners from both the TSG and the Aspire cohorts, to find their first role in technology.
• Carrying out Interview training techniques; including teaching interviewing skills, interview preparation planning and carrying out mock interviews.
• Reviewing CV’s and Linked in profiles for branding and quality assurance.
• Liaising with the students and Talent teams to ensure that each person has a mthree profile template created.
• Coordinating interviews and carrying out interview preparation training, including ensuring travel logistics are organized.
• Working 1-on-1 with students that requires further support and development, based on interview feedback.
• Assist in developing an Individual Learner Summary for each student which is presented to them when they leave Academy or join a new employer.
• Work on a matrix with the Client Services, Business Development and Talent teams to drive a continued focus on students on the bench and are still looking for their first employment.
• Bench reporting and management.
• Providing accurate and timely data into the CRM and LMS platforms.
• Provide support to students in Academy training on Alumni and Reskill training.
• Attending and coordinating mthree and TSG presence at Career Fairs to help increase the employer network partnerships.
• Coordinate Alumni speaking panels twice a year. Liaising with alumni, arranging speakers, setting up the event, and facilitate on the day.
• Support the work with local government agencies, tech clubs, and conferences to increase our brand awareness.
• Project Manage Post Engagement activities with OM, Talent and Sales teams for bench candidates.
• Working within a team environment.

Essential and Preferred Skills and Experience

ESSENTIAL

• Strong organizational skills
• Communication skills
• Comfortable with public speaking
• Emotional intelligence
• Interpersonal skills
• Attention to detail
• Ability to prioritize workload
• Ability to manage projects
• Excel

PREFERRED

• Salesforce
• PowerPoint

Essential and Preferred Qualifications

• Undergraduate degree in business or another related industry highly desirable but not essential.

Mthree welcome employees from across the spectrum of formal and work-based qualifications and comparable work experience.

MTHREE’S VALUES AND STRENGTHS

• Accountability – Trusting, Responsible, Autonomous and Transparent
• Integrity – Honesty, Knowledgeable, High Standards, Genuine
• Growth – Share Ideas, Learn from Failure, Strategic, Creative
• Ambition – Target Orientated, Optimistic, Focused & Structured, Empathetic/High Emotional Intelligence
• Team – Collaborative, Respectful, Open-Minded, Kind

At Wiley, we welcome you for who you are, the background you bring, and embrace individuals who get excited about learning whether online or by book. Learning is for everyone, and so is our workplace. Bring your experiences, your perspectives, and your passion. It’s in our differences that we empower the way the world learns. 

Wiley is a diverse, global organization and we are proud to be an Equal Opportunity Employer.

Wiley is an equal opportunity/affirmative action employer. We evaluate qualified applicants and treat all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or based on any individual’s status in any group or class protected by applicable federal, state or local laws.