Lift Attendant

Essential functions of the Lift Attendant position:

• Provide outstanding guest service by assisting and directing guests on and off chairlifts in a safe, professional, and efficient manner.

• Check all guests boarding the lift for a valid ticket or pass using a scanner.
• Monitor and assess guests’ needs by slowing chairlifts down for their safety and enjoyment.
• Shovel snow, chip ice, sweep chairs, and maintain loading and unloading ramps in a safe and efficient manner.
• Perform daily lift checks, complete timely logs, accident, and/or incident reports.
• Effective communication via Snowbowl protocol including prompt emergency notification to dispatch.
• Maintain safety and operating guidelines of lifts and lift ramps as per requirements.
• Assist in emergencies as required, i.e.: lift evacuations, avalanche rescue, etc.
• Meet company requirement for appearance, attendance and punctuality.
• Required to be in uniform and wear name tag daily.

Knowledge required:

• Knowledge of ticket scanning equipment.
• Knowledge of lift controls and operations for aerial/surface lifts.
• Knowledge of lift and ski area safety processes and procedures.

Skills required:

• Skill in determining possible safety hazards.
• Skill in basic machinery.
• Skill in providing excellent customer service.

Abilities required:

• Ability to shovel and transport snow (up to 70 lbs.) for long periods in adverse outdoor conditions.
• Ability to ski or snowboard safely to and from assigned workstation using company designated routes. Note: In some instances employees without fundamental ski or snowboarding ability may be assigned workstations where such abilities are not required.
• Ability to use hand tools (rakes and shovels) to perform regular maintenance on snow loading/unloading surfaces according to specified standards.

• Ability to stand for extended periods of time in varying weather conditions, including extreme cold and/or wind.
• Ability to communicate clearly, effectively, and professionally with guests and co-workers.
• Ability to read, understand, and comply with all company and departmental policies and procedures.
• Ability to perform timely and accurate completion of lift logs and incident reports.
• Ability to use scanning equipment to verify every guest is in possession of correct pass or ticket prior to boarding lift.

Minimum qualifications required:

• Must be at least 18 years of age.
• Previous lift operations experience is a plus.