Administrative Assistant

• Ensures the collection of data and project information is accurate and can be processed and returned to outside Program Directors/Administrators.
• Applies theory, technical principles, and judgment to address a broad range of difficult projects/problems and reviews complex deviations to management for resolution.
• Presents the validation approach and protocol results to peers and management as required. Assists or interacts with regulatory agencies as necessary.
• Reviews and interprets data for accuracy before generating necessary documents for submittal to regulatory agencies. Re-validates any returned paperwork and gets it ready for resubmission.
• Prepares report packages by analyzing and summarizing the data to support office and company protocol requirements.
• Successfully manages small to medium cross functional projects to ensure deliverables are met on time.

• 3 years' work experience in utility-based programs.
• Experience in web-based CRM platforms.
• Experience working with regulatory agencies.
• Must be highly organized, detail oriented, and results driven.
• Proficient in Microsoft Office, specifically Word, Excel and Outlook.
• Strong data entry skills in entering information in tracking systems/databases.
• Ability to communicate effectively, both verbally and in writing with customers, clients and employees.

Physical Demands and Work Environment

Must be able to type on a computer keyboard, use 10-key, dial a telephone and efficiently utilize

other common office equipment requiring the ability to use fingers and hands on a regular basis

using fine motor movements. Must be able to lift and carry up to 10 pounds on a regular basis

and 25 pounds on an occasional basis. Specific vision abilities required by the job include close

vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust

focus.

Must be able to effectively communicate, both in writing and verbally, complex ideas,

information, and concepts to all levels in the organization including executive management. Must

be able to participate in verbal and written conversations, requiring ability to read, talk, hear,

and understand what others are communicating as well as able to write, speak and effectively

communicate with others.

Education, Training & Certifications:

• High School Diploma required.
• Associates degree or better preferred (or equivalent in the field experience).

Disclaimer: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Accommodations will be made to enable individuals with disabilities to perform the essential functions.

Background Check & Drug Testing Required.

EEO Non-Discrimination and ADA Reasonable Accommodation Statement:
Applicants are considered for all positions without regard to race, religious creed, color, age marital status, sex, sexual orientation, gender identity, gender expression, citizenship status, national origin, ancestry, religion, military service or veteran status, disability, medical condition, childbirth and related medical conditions, genetic testing, reproductive status or any other classification protected by federal, state or local laws and ordinances. Willdan does not discriminate on the basis of physical or mental disability where the essential functions of the job can be reasonably accommodated. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. If you need reasonable accommodation for any part of the application and hiring process, please notify us.

Willdan Group, Inc. participates in E-Verify.