Collector

Wilmington SurgCare
Wilmington, NC Full Time
POSTED ON 4/26/2022 CLOSED ON 6/5/2023

What are the responsibilities and job description for the Collector position at Wilmington SurgCare?

Essential Functions:

  • Responsible for maintaining the accounts receivable,
  • Review EOB’s and insure that payments to the center are in accordance with individual carrier contracts.
  • Experience with medical practice billing software necessary
  • Ability to file secondary claims as needed.
  • Knowledge of CPT and ICD-10 coding and electronic billing necessary
  • Follow-up on all claims that are 45 days old until payment is received and agrees with carrier contracted rates.
  • Timely respond to insurance claims denials and request for additional information.
  • Respond to patient phone calls regarding insurance or payment problems/issues.
  • Obtain eligibility of insurance for patients via electronic software and manual as required by each carrier.
  • Coordinate weekly statements to patients with Accounts Receivable Supervisor.
  • Good verbal and written communication skills
  • Knowledge of computers with experience in windows-based systems and Microsoft Office
  • Ability to communicate effectively with center management, center staff, patients, their families, the physicians and their staff
  • Ability to read, write and speak the English language
  • Ability to handle frequent interruptions that result in having to re-evaluate priorities
  • Proficient in medical terminology
  • Detail oriented and ability to record details of patient, insurance companies, and other third party communications.

Education/Requirements:

  • High School Diploma or Equivalent
  • 2 years of medical collections experience preferred
  • Knowledge of procedures to verify patient insurance and obtain authorization for services as needed.

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