Night auditor

Atmore, AL Full Time
POSTED ON 3/6/2024

SHIFT : 11pm-7 : 30am (Shift subject to change based on business needs)

Job Overview :

In addition to performing routine Front Desk tasks (check-in & checkout), hotel Night Auditors perform a vital role on 3rd shift in closing the business day in the property management system and rolling the date to keep the system current.

Purpose :

Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

Value System :

Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer.

The resulting creation of wealth will grow opportunities for all.

Duties and Responsibilities :

  • Projects a positive image
  • Greets all guests
  • Initiates the Night Audit process of closing the financial day and rolling the date in the PMS
  • Generates reports for various team members as directed
  • Processes no-show reservations
  • Performs hotel check-in and checkout transactions
  • Enrolls guests in player's club, generate cards upon demand
  • Disseminates information to guests regarding the property, hotel, promotions, etc.
  • Performs miscellaneous tasks cash handling, check authorizations, faxing , copying
  • Maintains cash drawer, drops cash as required, submits supporting documentation
  • Answers telephones, routing calls as necessary
  • Actively resolves guest issues and disputes
  • Reports guestroom issues to Maintenance
  • Re-stocks Front Desk supplies
  • Keeps work area clean and orderly
  • Last updated : 2024-03-06

Salary.com Estimation for Night auditor in Atmore, AL
$25,868 to $30,645
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