Front Desk Receptionist / Broker Care Coordinator

Windermere Real Estate Co. is seeking a full-time Broker Care Coordinator

Job Summary:

Windermere Real Estate Co. in Seattle is hiring for a full-time Broker Care Coordinator. This is an ideal position for a team player who excels in a culture driven by talented people who are committed to the highest standard of business practice. You must be an energetic, business-minded, service oriented, team player and love challenge & variety.

While the Broker Care Coordinator plays an important role in managing the front of the house, the bulk of the position is designed to assist Brokers in managing their business. You must be able to follow through on projects, prioritize workload, organize many details and uphold the highest level of confidentiality throughout the role.

Essential Duties:

• Daily opening and closing of the office.
• Assists visitors by greeting, welcoming, and directing them appropriately.
• Sorting and distributing all incoming and outgoing mail and packages and communicating with Brokers.
• Maintain office organization and tidiness in front desk area and all shared spaces.
• Assist Brokers with listings by creating flyers, silent talkers, and other marketing materials for them to use in advertising their listing.
• Social media coordination for the branch accounts (Instagram & Facebook)
• Assist Brokers with personalizing company curated marketing materials
• Assist Brokers with marketing needs for their personal business.
• Willingness to troubleshoot technology-related issues.
• Partner with current Broker Care team in daily collaboration, contribution, organization, general office support and company events.
• Commitment to understanding individual personalities to better understand how to support each Broker.

Qualifications:

• The ability to think, listen, communicate and function within a fast paced fun environment.
• Ability and willingness to seek out guidance & information in unfamiliar/unique situations.
• Capacity to manage multiple priorities; strong attention to detail and highly organized.
• Team player able to inspire, build consensus, work collaboratively, and see the big picture.
• Work across functional and organizational boundaries.
• Strong aptitude for operational execution and problem solving.
• Ambition, drive, humility, initiative, accountability and execution.
• Strong verbal and written communication skills.
• Excellent interpersonal skills with ability to be flexible and adapt quickly.
• Unquestionable professional ethics and personal integrity.
• Works with a strong sense of urgency and responsiveness.
• Passionate about delivering excellence in customer service.
• Ability to keep calm under pressure and de-escalate sensitive situations.

Experience:

• High School Education or higher
• Canva Experience
• Microsoft Office Suite Experience (Publisher, Powerpoint, Excel, Word)

Job Type: Full-time

Pay: $20.00 - $21.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Ability to Relocate:

• Seattle, WA 98115: Relocate before starting work (Required)

Work Location: In person