Phoenix - Experienced Commercial Kitchen Equipment Technician (Hot Side)

Are you...

• Tired of employers who say one thing and do another?
• Frustrated by the broken systems that keep you from the work that you love doing?
• Ready for someone that treats you as a professional and expert in your field?

If you answered "yes" to these questions, we're looking for you!

At WCE we're growing our team because we want to support our field technicians with a more flexible and consistent schedule, and to do that, we need your help!

Who We Are Looking For

As a leader in the HVAC, refrigeration, and restaurant industries, we're growing so we can better serve our customers. We are looking for experienced (5 Years) Commercial Kitchen Equipment Technicians. While we have a robust training program to help you learn our systems and processes, we won't be providing much training in how to do the work - you'll need to have that before you start. That said, we will always provide technical support when you need it.

We are not just looking for someone to turn a wrench, do the work and go home. We're looking for someone who wants to be a part of our team, enjoys working here, and wants to grow with us. The right person will acknowledge our core values and help us live up to them. Our value system is what separates us from others in the industry and it's why our customers love doing business with us.

Communicate Relentlessly

We communicate relentlessly with one another and with the customer, even when there is nothing to communicate. We answer the questions before they are ever asked. No detail is too small to note. Nothing is assumed and everything is documented.

Change the Standard

We don't walk away from anything until we're confident that we won't have to return. We respect our coworkers and our customers. We show humility when we are wrong. We listen with the intent to understand. We do what other companies won't so we can have what other companies can't. Our reputation is our signature. We are the elite, and we prove it.

Own Everything

There is no one else to blame. We hold ourselves accountable for all things and take responsibility for our results. We do not make excuses or point fingers. We take ownership of our failures and learn from them.

Endlessly Improve

We push ourselves, and each other, to the limit and never settle for less than our best. We embrace change. We welcome challenge and competition. We want to win and look for every opportunity to learn. There is always room for improvement, and we never stop looking for it.

One Team

We are reliable to one another. We protect and help each other and our customers. We align our objectives with our customers' objectives, match their urgency, and never undervalue their concerns. We work as one with our team, our customers, and our vendors to succeed and grow.

If you're ready to work for a company that takes care of their employees so they can take exceptional care of our restaurant customers, apply now and let's get this process started.

Who We Are NOT Looking For

Our team is a representation of our company. We want everyone to enjoy being here. That means that we need to have some ground rules when it comes to who we hire as a Commercial Kitchen Equipment Technician.

• Do you find customers to be the most challenging part of the work and your preference is to interact with them as little as possible?
• Do you like doing things your way with a disregard to defined processes and rules?
• Do you like to "wing it" when it comes to diagnostics and repairs by doing just enough to get the job done?
• Do you think that doing the job right is someone else's responsibility and look at a call back as an opportunity to further bill the customer?

If you find yourself answering "yes" to any of these questions, we aren't the right place for you.

We hold our team accountable and make good on the promises we make to our customers. We're here to set the standard for the industry. We are the elite and we're only looking for people that want to be part of an elite team because we're all in this together.

What You'll Do

As a Hot Side Commercial Kitchen Equipment Technician, your work is the bread and butter of what we do.

To succeed in this role you'll need to:

• Intelligently and efficiently perform diagnostics, repairs, and maintenance on hot side commercial restaurant equipment
• Perform this work with a commitment to quality.
• Follow all safety and performance guidelines.
• Take advantage of training opportunities and consistently challenge yourself to improve.
• Work with your hands and perfect your maintenance skills.
• Enjoy interacting with clients and coworkers daily.
• Be professional and courteous in all interactions.
• Ensure each job is seen through to absolute completion.
• Communicate diligently with other staff members and customers.
• Take great pride in the quality of your work and love using your skills to serve our customers!

Benefits

We also provide great benefits including:

• 100% covered medical, dental, and vision insurance
• 401(k) plan with company match
• Life and disability insurance
• 3 weeks starting Paid Time Off (available for use after 90 days of employment)
• Paid holidays
• On the job training and development
• Annual personal tool allowance
• In-house dispatch
• Company service vehicle
• Free uniforms
• Advancement opportunities

Not to mention our annual raffle incentive with various prizes, including vacation packages, resort stays, additional paid time off, TVs, power tools, gift cards, and more.

The pay range for the Commercial Kitchen Equipment Technician is $28-$35 per hour depending on experience.

If you think you are who we are looking for, apply today!

We respond to all applications within 24 hours, and if your application meets our requirements for the position, expect to receive a phone call from us.

Windy City Equipment is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws. By completing this application, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the financial success of the organization, its clients, and its employees. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact a management representative.