Job Posting for Sports Facility Manager (Part-Time) at Windy City Fieldhouse
Description
Windy City Fieldhouse (WCF) seeks motivated and enthusiastic individuals to join our Manager on Duty (MOD) Team. Our MODs oversee and manage our 55,000 square foot multipurpose sports facility during the evenings and weekends. Our facility provides rental space to families and individuals along with various youth, adult and corporate organizations throughout the Chicagoland area.
Additional part-time opportunities are available to work throughout the year.
Responsibilities:
Manage the day of facility schedule & our Front Desk, Operation & Birthday staff
Ensure setups are done correctly and on time
Ensure facility cleanliness with help of Operations staff
Report any facility or rental group concerns to management
Answer basic questions and gather customer information (both in-person & over the phone) related to our in house youth programs, court rentals and birthday parties
Train Front Desk and Operations staff as needed
Act as point of contact for all rental groups and birthday parties
Deal with staffing concerns as they arise
Handle complaints with professionalism
Meet with upper management to stay up-to-date with building policies, concerns and changes
Requirements
Must be able to work 2-4 shifts per week
Must have evening & weekend availability
3-5 years of customer service experience, management experience preferred
Strong communication, customer service and time management skills
Proficient computer skills
Ability to multitask & work in a fast paced environment
Must be able to lift 30 lbs
Sports facility experience is a plus but not required
Ability to speak Spanish is a plus but not required
Hourly Wage Estimation for Sports Facility Manager (Part-Time) in Chicago, IL
$43.47 to $59.12
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