What are the responsibilities and job description for the Host position at Wine Market & Table?
We are seeking hosts that offer an exceptional initial experience for guests by providing a friendly greeting, handling reservations, guiding guests to tables and selling carryout wine.
Full time employees receive health benefits and paid time off.
Job Responsibilities
- Welcome guests in a warm, friendly and professional manner.
- Manage the reservation list and properly record arrivals in the reservation system.
- Seat guests and manage the seating chart.
- Monitor restaurant activity to determine seating and dining flow.
- Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
- Resolve guest issues and concerns regarding reservations and seating and escalate concerns to management as appropriate.
- Performs opening and closing duties, as assigned.
- Assists with side work including, but not limited to cleaning, stocking, replacing menus, resetting tables, etc.
- Helps fellow team members and wherever necessary to maintain positive working relationships and a superior guest experience.
Skills and Qualifications
Customer Service, Attention to Detail, Friendly and Professional, Conflict Resolution, Focus on Teamwork, Punctual and Responsible, Ability to Multitask and Work in a Busy Environment
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Health insurance
Physical Setting:
- Upscale casual restaurant
Schedule:
- Weekend availability
Work Location: One location
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