What are the responsibilities and job description for the Cashier position at Wing It North Roseville LLC?
Job Description: Cashier
A Restaurant cashier has the greatest perceived responsibility ? direct guest contact. This position is critical to Wingstop Restaurants; ensuring compliance with company standards in all areas of operation, including product preparation maintaining the highest quality products and services are delivered to each customer; follows and comprehends the importance of proper personal hygiene and sanitation procedures. The cashier is responsible to greet every guest when they arrive within 3-5 seconds, answering the phone, taking accurate orders, and delivering completed orders to the guest ? all with a great attitude and a smile.
Essential Duties and Responsibilities:
? Ensure that each guest has a positive, long lasting impression of the Wingstop experience
? Ensure that safe handling procedures are followed at all times
? Immediately notify the Manager on Duty of all safety, sanitation or employee issues
? Up-to-date knowledge of all product and procedural changes
? Direct all guest complaints to the Manager on Duty
? Open and/or close the Restaurant
? Assist all other positions when necessary ? Step in for Manager to oversee all aspects of restaurant management
? Greet all guests in a timely manner (3-5 seconds) ? Handle all orders and inquires
? Properly ring in all sales through the POS/register system
? Ask for add-on sales
? Collect payment
? Verify if the proper age requirements are met of all guests requests that involves alcoholic beverages
? Resolve low level guests issues with efficiency and a good attitude
? Keep the counter clean and stocked
? Clean the tables, chairs, doors, windows and dining room floor
? Maintain front trash can; clean exterior and empty trash cans
? Maintain bathrooms; clean and stock
? Restock front beer cooler
? Ability to thoroughly understand and follow instructions in how to properly and safely use chemical cleaning products
? Ability to work independently or minimum supervision Team Focus
? Brings issues or concerns to the attention of the supervisor; is willing to ask for help.
? Identifies and introduces new ideas and solutions to create efficiency in the operation. ? Represents the brand and department in a professional and polished manner at all times.