Community Coordinator I

Responsibilities Create and implement an annual Connected Communities plan for the community based on need, interest, and opportunities. Create a comprehensive strategy for program development and implementation, information collection, partnership development, and budget implications. Manage property Connected Communities budget. Review and track goals with Property Managers and Regional Managers.Coordinate resources for residents that address six key community outcomes: housing stability, employment, economic mobility, education, health, and community engagement. Provide direct assistance, program referrals, and 1-1 coaching (when necessary) to individuals and families based on assessed needEstablish and maintain relationships with local service providers, resident leadership, community stakeholders, and other community partners in Winn’s 6 key outcome areas. Create and manage Memorandums of Agreement (MOUs) with third parties providing services and programs on and off-site for residents.Utilizing CONNECT, collect, manage, report on, and analyze resident data, and ensure accuracy and consistency with established data. Data collected through annual resident questionnaires, resident touchpoints, community programs, activities, and partner reporting.Effectively develop methods of communication with residents, including but not limited to quarterly community meetings, a monthly community newsletter, event flyers, and social media updates.Share resources, best practices, provide guidance and technical support to team and staff within the region through regional staff training and 1:1 consultation.Onboard and mentor new community coordinators within the region as assigned by the Regional Manger, Connected Communities.Participate in departmental projects, working groups, and committees that directly support and enhance Connected Communities. Support regional and departmental training by assisting in their planning and coordination. Present trainings in partnership with team members.Actively participate in professional development opportunities provided by the region, department, and Winn.Requirements High School diploma or GED required, Bachelor’s degree in Social Work, Business, or Public Policy preferred.3-5 years of related work experienceAdvanced skills with Microsoft applications which, include Outlook, Word, Excel, PowerPoint or Access and other web based applications. Produce complex documents, perform analysis and maintain databases.Ability to summarize and communicate moderately complex information in varied written formats to internal and external customers.Provide a high level of customer service to meet customer service standards and expectations for the assigned responsibilities.