Director of Operations for Housing Choice Voucher

Job Summary:
We are seeking a dynamic and experienced Director of Operations for Housing Choice Voucher to oversee, plan, manage and coordinate activities within the authority to ensure that all service delivery objectives, goals and principles of Housing Choice Voucher Programs are efficiently, effectively, and properly attained in accordance with HUD regulations and guidelines. The Director of Operations for Housing Choice Voucher works alongside the Director of Strategy and Development for Housing Choice Voucher to ensure the program is operating efficiently and prepared for long-term sustainability. our company's daily operations and drive efficiency and growth. The ideal candidate will have a strong background in senior leadership, process improvement, and strategic planning.

Duties:
Manages in excess of 4500 vouchers and coordinates programs to ensure that planned services are completed according to prescribed policies, strategies, time frames, and budgetary limitations.

Oversees Housing Choice Voucher activities, operations, and services related to Housing Choice Voucher occupancy, lease-up, continued eligibility, and inspections of housing units.

Oversees contract negotiations with property owners, the initiation of Housing Assistance payments, and the preparation of applications for new and on-going Housing Choice Voucher Programs.

Manages and oversees the supervision of the Housing Choice Voucher Department.

Plans and coordinates operations and services related to the initial screening and selection of eligible applicants for occupancy assistance and maintain the waiting lists for programs.

Develops and implements authority policies, procedures, and standards relating to Housing Choice Voucher and admissions programs.

Modifies and implements changes to internal policies and procedures as appropriate to enhance the quality, responsiveness, and effectiveness of services provided through the authority.

Provide training, instruction, and guidance to subordinate employees to ensure their knowledge of proper equipment and use of accepted work processes and standards.

Manages the performance of assigned personnel to obtain optimum work output, in relation to critical work

Experience:
-Education, Experience, and Licenses

Bachelor’s degree in Public or Business Administration or related field required.

Three to five years experience; or an equivalent combination of education and experience.

Knowledge, Skills, and Abilities

• Ability to communicate effectively both orally and in writing.
• Ability to establish effective working relationships with representatives of a variety of federal, state, and local agencies and organizations involved in housing programs.
• Ability to motivate and train employees, and promote and maintain morale, cooperation, and productivity among subordinate personnel.
• Ability to interact effectively with participants, residents, applicants, owners, and staff in a courteous and positive manner.
• Ability to prepare and/or process purchase orders.
• Ability to make recommendations that impact the budget.
• Ability to manage the budget within assigned unit/division.
• Ability to manage the budget within assigned department.
• Ability to oversee purchasing authority up to $10,000 without approval from supervisor.
• Ability to use small office equipment, including copy machines or multi-line telephone systems.
• Ability to use computers for data entry.

Physical Demands/Work Environment

While performing the duties of this job, the employee is frequently required to see, hear, or speak. The employee is occasionally required to stand and walk.

NOTICE: The above job profile does not include all essential and nonessential duties of this job. All employees with disabilities are encouraged to contact the Human Resources Department to review and discuss the essential and nonessential functions of the job. An employee with a disability can evaluate the job in greater detail to determine if she/he can safely perform the essential function of this job with or without reasonable accommodation.

DISCLAIMER: Job profiles are not intended, nor should they be construed to be, an exhaustive list of all responsibilities, tasks, skills, efforts, working conditions, or similar behaviors, attributes or requirements associated with a job. A job profile is not a comprehensive job description. It is intended for the sole purpose of acquainting a person who is unfamiliar with such position with a brief overview of the position's general direction and scope. This position profile is intended for internal use only.

This position offers a competitive salary, benefits package, and the opportunity to lead a talented team towards achieving operational excellence. If you are a strategic thinker with a passion for driving business success through effective operations management, we invite you to apply for this exciting opportunity.

Job Type: Full-time

Pay: $87,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person