Customer Relations Assistant
Job Posting for Customer Relations Assistant at Wise Staffing Group
Approximately 45% Sales – This position is responsible for assisting with reaching goals set by the company related to sales and revenue. This position will be responsible for identifying needs and opportunities during incoming and outgoing customer interactions and assuring A-G Communications is providing support to our customers in every way possible. Approximately 30% Customer Service – In this role, the employee will be required to assist customers via the phone, in person at our business office location, and on Sales events hosted in communities we serve. The employee will be the front line of communication for all our past, current, and future customers. This role will be responsible for providing support to all customers related to billing, technical support, account maintenance, product or service inquiries, and all other support related to a customer’s service or A-G Communications experience. Approximately 20% Project Support – Within this role, projects are assigned to support all functions related to the customer experience; these projects may include and are not limited to billing processes such as Non-Pay Disconnects, Collection Efforts, reporting, and audits. Other projects that may be assigned may include account clean up related tasks, quality control efforts and support, directory listing support, product launch support, and inventory support. Approximately 5% Accounting Support – This position provides opportunities to learn basic accounting tasks to include GL assignment, ACH payment reconciliations, and GL balancing as needed. Accounting tasks vary and may grow as time progresses. **Previous experience with Cash Management / Banking a plus.
FOR IMMEDIATE CONSIDERATION, CALL OUR OFFICE AT (618) 855-9149 or apply online at www.wisestaffinggroup.com
FOR IMMEDIATE CONSIDERATION, CALL OUR OFFICE AT (618) 855-9149 or apply online at www.wisestaffinggroup.com
Salary.com Estimation for Customer Relations Assistant in Alhambra, IL
$39,366 to $49,765
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