What are the responsibilities and job description for the Director of Retail Media position at WITHIN?
About the Role: We are looking for a Retail Media Director to join our rapidly growing team at Within! The ideal candidate will have extensive experience in all aspects of Amazon marketing, along with other major marketplaces and will be responsible for overseeing the management of client accounts and ensuring that they are achieving their performance goals.
Responsibilities include but are not limited to;
- Quickly understanding client product market, performance goals, and growth opportunities
- Developing and executing promotional strategies around key Amazon Event windows such as Prime Day, Holidays, Cyber Monday, etc.
- Managing Amazon specific advertising opportunities such as search, display, OTT, and more
- Creating learning objectives to drive continuous performance improvement through testing and analysis
- Anticipating client needs and questions to quickly address concerns and assist team members in developing client responses
- Attending client and agency meetings to present long-term results, campaign strategies, and incremental performance tactics
- Presenting weekly performance and proactively explaining changes internally and externally
- Monitoring, tracking, and evaluating account performance and relevant KPIs through internal and client-side analytics
- Staying up-to-date with industry trends and best practices, focusing on how these changes can be leveraged to drive account improvements.
- Owning and constantly improving QA processes to ensure the accuracy of each campaign from pre-launch to mid-flight and recap
- Evangelizing relevant and notable learnings, best practices and operating procedures across teams within the agency
- Maintaining product detail pages and regular inventory forecasts to support client success and expansion
- Developing positive relationships focused on retaining clients and employees
- Analyzing complex issues to develop relevant and realistic plans and recommendations to solve client challenges
- Managing and mentoring a team to ensure they are achieving their performance goals and professional development objectives
- Pitching to new potential clients; Leading account audits and presentations, along with pricing & contract negotiations
- Owning channel financials
- 5 years of hands-on experience in Amazon Marketing Services - Vendor Central and/or Seller Central
- In-depth knowledge of e-commerce and digital best practices, including a general understanding of campaign reporting and analytics
- Solid educational background in critical thinking and quantitative analysis
- Ability to drive initiatives forward with limited supervision
- Exceptional written and verbal communication skills with all levels of employees
- Strong Microsoft Excel skills such as pivot tables, chart building, macros, and more
- Positive, can-do attitude with experience in effective communication and fostering teamwork
- Comfortable working in a dynamic, time-sensitive environment with numerous competing priorities
- Proven track record of developing positive relationships with clients and internal teams
- Experience managing a team of account managers, and strategists
About Us:
We are Performance Branding experts, working with scalable and enterprise brands including The North Face, Vans, and Proximo Spirits. We leverage digital channels and creative to grow our clients. Data drives our decision making and enables us to operate like trusted business partners. WITHIN works with brands to collapse the funnel between performance and brand marketing unifying objectives, targets, strategy, and implementation. Partnered with a brand’s value proposition, our integrated media and personalized content solutions prioritize profits and growth over channel optimization, taking a holistic approach to marketing programs, and training our people across every channel. We use the best technology available along with proprietary tools delivering the best performance for our clients.
Everyone at WITHIN wants to grow and be challenged. It’s a collaborative place made up of small, closely knit and versatile teams that are fast and adaptive to solve problems and build systems.
We offer a competitive salary and benefits based on ability level including:
- Base salary DOE ($60,000-$350,000)
- Unlimited vacation policy
- Monthly Phone Stipend
- Comprehensive Medical, Dental, and Vision insurance options
- 401(K) plan with matching
- Dog friendly office
- Hybrid work opportunity
Salary : $60,000 - $350,000