Route Manager, Commercial

WM
Rochester, NY Full Time
POSTED ON 3/5/2024

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

Desired Skills and Experience: Two (2) years of leadership experience, preferably, managing and developing CDL Drivers; familiarity with DOT regulations; experience with payroll; proficiency with Microsoft Word, Excel, Outlook; experience with Kronos and UKG is a plus

I. Job Summary 

This role functions as a Safety Champion, responsible for Onboarding, Developing, Coaching, Mentoring, and Performance Management of all drivers and helpers. Establishes and maintains positive relationships with all frontline employees. Daily spends 25-60% of the time in the field with frontline employees, including, approximately, 25 CDL Drivers. 

II. Essential Duties and Responsibilities

Essential Functions 

Onboarding

  • Ensuring new frontline employees have tools, instruction, and feedback for successful daily duties
  • Meet with new frontline employees daily to ensure consistent communication and support of onboarding 

Developing 

  • Provide timely and consistent touchpoints with frontline employees. 
  • Regular review of best practices to enhance daily performance 
  • Focus on understanding and progress of frontline employee career goals 

Coaching 

  • Identify and address improvement opportunities and collaborate with frontline employees to ensure continued success
  • Actively practice and seek feedback on coaching conversations. 

Mentoring 

  • Lead by example to ensure safety practices are paramount with each employee and 
  • Teaching and developing an understanding of the WM Way 

Performance Management 

  • Conducts Root Cause Investigations for all injuries and incidents, ensuring consistent discipline and retraining.
  • Documents and maintains records required by regulatory agencies such as the Department of Transportation.

Logistics

  • Planning, scheduling and logistics; will work closely with routing team 
  • Reviews and audits documentation related to route operations daily (e.g., DVIRs, driver time and attendance, open tickets), following up where appropriate. 

Safety

  • Behavioral observations of CDL drivers in the field; documentation, coaching, etc.
  • Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate.

III. Qualifications 
The requirements listed below are representative of the qualifications necessary to perform the job. 
 

A. Education and Experience 

Education: Associates Degree (accredited) or High School Diploma (accredited) and two (2) years of relevant work experience required.
 
Experience: No experience or successful completion of the WM Route Manager Trainee program
Preferred: Minimum Two (2) years of leadership experience in transportation or service industries


B. Certificates, Licenses, Registrations or Other Requirement
Valid driver's license

IV. Work Environment

Combination: This job operates in a mix between an office environment and field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.  

The expected salary range for this position is $70,000 - $72,000. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.  

Benefits

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. 

If this sounds like the opportunity that you have been looking for, please click "Apply".

Salary.com Estimation for Route Manager, Commercial in Rochester, NY
$42,496 to $57,987
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

Sign up to receive alerts about other jobs with skills like those required for the Route Manager, Commercial.

Click the checkbox next to the jobs that you are interested in.

  • Data Entry-Keyboarding Skill

    • Income Estimation: $40,934 - $51,300
    • Income Estimation: $41,048 - $52,616
  • Delivery Management Skill

    • Income Estimation: $41,931 - $55,086
    • Income Estimation: $41,981 - $57,147
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at WM

WM
Hired Organization Address Letart, WV Full Time
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard...
WM
Hired Organization Address Tupelo, MS Full Time
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard...
WM
Hired Organization Address Elizabethtown, KY Full Time
This job offer is not available in your country. JOB DESCRIPTION As an EEO / Affirmative Action Employer, all qualified ...
WM
Hired Organization Address Des Moines, IA Full Time
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard...

Not the job you're looking for? Here are some other Route Manager, Commercial jobs in the Rochester, NY area that may be a better fit.

Field Reimbursement Manager

Syneos Health Commercial Solutions, Rochester, NY

Commercial Manager

Hypercell Technologies, Rochester, NY