Administrative assistant

POSITION SUMMARY

In this role, you will provide administrative support to the leadership team of the bank . Y ou will be responsible for both regular and special projects which will require conducting research, creating, and preparing reports for management, handling information requests, and performing clerical functions partially including preparing correspondence, maintaining , and ordering office supplies, maintaining stockholder records, preparing competitive interest rate analysis, and coordinating the maintenance and upkeep of bank facilities .

Based on exposure to sensitive information , considerable tact, diplomacy, confidentiality, and judgement are required .

As the initial contact person at the main banking office, you will also answer and direct phone calls , and greet customers with a welcoming smile .

A primary objective related to these tasks is to create exceptional experiences and deliver remarkable service for our customers.

A warm, friendly, and outgoing demeanor will be essential as an Administrative Assistant.

S trong knowledge of word processing, spreadsheets, presentation tools, and other software is required . Other skills required include strong organizational and time management skills and the ability to multitask in a fast-paced environment.

WHAT YOU'LL DO :

• Create and prepare reports for the leadership team of the bank.
• Maintain stockholder records.
• Work closely with management on multiple projects with various timelines .
• Meeting coordination and set up for Board of Directors, stockholders, and other internal meetings.
• Coordinate f acilities management for Bank-wide services including lawn services, courier, building maintenance and troubleshooting.
• Responsible for coordinating a bi-weekly Community Involvement agenda for the committee meeting.
• Greet customers and provide them with a WOW customer service experience.
• Answer customer questions and incoming calls.
• Receive customer transfer requests and work with the Retail team to execute , delivering exceptional customer service throughout .
• Redirect phone calls to the appropriate department and take messages.
• Coordinate the Bank's internal mail system .
• Maintain inventory and order office equipment and supplies.
• Other duties as assigned.

WORK WITH US

We are committed to building an awesome team! Here are some highlights of working with us :

• Medical, dental & vision insurance
• 401(k) retirement plan
• Group term life insurance
• Short-term & long-term disability
• Paid vacation & holidays
• Competitive pay with annual incentive bonus program
• Work-life balance
• Enjoy free nights and weekends
• Paid volunteer program
• Learning and development opportunities
• Personal career development encouraged
• Complimentary logo wear
• Jeans on Friday philanthropic program
• Fun at work : dress-up days, catered lunches, Bingo, and enter-to-win contests!
• Be a part of an organization that makes decisions locally and supports 100s of causes in our community
• Voted Best Bank & Best Mortgage Lender of the Valley and Employ Humanity's Best Places to Work

Last updated : 2024-05-15