Product Manager

We are a dynamic, customer-focused company specializing in innovative gifting solutions. We are currently looking for a Product Manager to spearhead the management and growth of our eCommerce product, PerfectGift.com

The Company:

Wolfe LLC is an e-commerce company, located in Pittsburgh, PA, focused on next-generation gifting business models.

We are well known for being the company that started the first coupon website in 1995 which sold to a public company in 2000, at the peak of the dot-com era, when we were delivering 20 million page views per month. We then built Direct Response Technologies; grew it to 70 employees; and sold it to Digital River in 2006. We spun off Jambo Media with our tech team and sold it to Undertone in 2012. We built and focused on GiftCards.com from 2006 to 2016 and sold it to Blackhawk Network. We had over 100 employees.

Since 2016, our focus has been Gift Card Granny, PerfectGift, GiftYa, and Give InKind and Reaf Marketing. We have roughly 170 employees and contractors. We are experiencing triple-digit growth year over year for 4 years, thankfully. Our organization is committed to a positive work environment, and we prioritize our culture to continue to facilitate our high performance as a cohesive culturally enlightened team. We use OfficeVibe, Bonusly, and other leading tools to ensure our cultural initiatives are effective and productive.

Company and Executive Team Recognitions:

• 2023 Inc. 5000 list of fastest-growing private companies (ranked no. 382)
• 2022 First place - Fast 50 Growing Companies Pittsburgh, Pittsburgh Business Times
• 2020 Best Places to Work by the Pittsburgh Business Times
• 2019 Carnegie Science Award Recipient, Entrepreneur Category
• 2017 Outstanding Entrepreneur Award Winner by the Pittsburgh Venture Capital Association
• 2015 Business Times Diamond Award Winner
• 2015 Business Ethics Award Winner
• 2015 Create Award Winner
• 2015 CEO of the Year Winner Pittsburgh Technology Council
• 2014 Entreprenuer.com Entrepreneur of the Year Finalist
• 2013 Governors Impact Award Winner
• 2011 Ernst & Young Entrepreneur of the Year Award Winner
• 2011 CFO of the Year Finalist
• 2011 CIO of the Year Finalist

Responsibility:

The Product Manager will be at the forefront of managing Perfect Gift's product lifecycle, from ideation to market launch. This role involves cross-functional collaboration.

• Lead the lifecycle of product development process including but not limited to product enhancement, project management, competitive analysis, and product improvement.
• Create business specifications and functional requirements to guide the development team.
• Provide insights and recommendations to senior management based on data analytics and user feedback.
• Oversee and report on all KPIs, such as conversion rates, customer retention, app engagement, support ticket trends, and website traffic.
• Use data analytics and market insights to inform decisions and drive successful business outcomes.
• Coordinate efforts between the website and mobile apps to ensure consistent functionality.
• Collaborate with all relevant departments, including development, marketing, sales, data, finance, support, and fraud/compliance teams.
• Maintain comprehensive product-related documentation in Confluence or similar platforms.
• Exercise judgment within defined procedures and practices to address day-to-day challenges and opportunities.
• Cultivate productive relationships with internal stakeholders and external partners to facilitate the product development process.

Qualification:

• Bachelor’s degree in Computer Science or a related field.
• Minimum of 3-5 years of experience in product management.
• Proven experience with Agile methodologies like Kanban, Scrum, etc.
• Deep understanding of product management tools such as Jira, Monday, etc.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.

Compensation & Benefits

Wolfe is committed to providing its employees with a benefits package designed to give them the flexibility they need to ensure a healthy life/work balance. Wolfe offers its employees great benefits and perks, including, but not limited to:

• Restricted Stock Units (RSUs): This is an ownership and profit-sharing program. Our employees have earned over $18m through this program since 2000.
  
• Medical, Prescription, Vision, and Dental insurance for employees and dependents
• 15 days of PTO (vacation). 20 days after the 2-year anniversary. 25 days after the 5-year anniversary.
• 12 Paid Holidays plus 2 Floating Holidays
• 401(k)
• Tuition Reimbursement
  
• Employee recognition program
• Charitable Donation to a Charity of YOUR Choice yearly
• Employee Referral Bonus: Refer Friends, and if we hire them, you get awarded
• Family Picnic, Holiday Party, and other employee outings
• Brown bag sessions to keep you informed on the company/industry
• Internal Culture Club
• Competitive Compensation

Wolfe is an Equal Opportunity Employer.

Wolfe does not sponsor individuals for the purpose of obtaining H-1 Visas. 

Salary : $18 - $0