Product Designer, Command Center

Wonder
New York City, NY Full Time
POSTED ON 4/18/2022 CLOSED ON 4/19/2022

What are the responsibilities and job description for the Product Designer, Command Center position at Wonder?

About Us

Imagine: Within the tap of a button, a perfectly prepared meal from your choice of cuisines appears at your doorstep in minutes. That’s what our customers experience.  

At Wonder, we believe everyone has the right to great food. That’s why we’ve created the next generation of restaurant chains powered by an advanced mobile platform that lets our customers experience the world’s most delicious food—anytime, anywhere. We partner with world-renowned chefs to craft exclusive menus and bring their unique recipes right to you on our mobile restaurants. 

As a food-tech startup backed by top-tier venture capitalists and led by a team of experienced entrepreneurs—including some of the most accomplished leaders in the technology, culinary, and logistics industries—we’re growing fast. Join us in pioneering a future that approaches food equitably, sustainably, and thoughtfully. You’ll work in a supportive and collaborative environment where our culture and our values—Mastery, Compassion, and Courage—are taken as seriously as delivering an incredible experience for our customers. 

About the role

The Command Center is a view into our entire fleet during any point in service. Users of the Command Center are tasked with parsing large amounts of data and coordinating with stakeholders across teams to resolve all kinds of issues that range from technical to interpersonal and everything in-between. It’s one of the most critical components of our technology war chest. Designers who come from backgrounds in FinTech, Big Data or other enterprise solutions will certainly feel at home with plenty of unique challenges to overcome.

As a Wonder product designer on the Command Center team, you will...

  • Develop your own point of view of what success means for a given initiative and test that perspective against the knowledge of your colleagues and the data that have been gathered
  • Work in a small team to help define the product strategy and iteratively improve user experience
  • Tackle complex and ambiguous projects, collaborating with Research, Product Management, Engineering and Business partners to understand your users and collect data needed to make critical design decisions
  • Balance art and science, knowing when to invest in UX testing vs when to lean on your expertise, but also being bold enough to take big, calculated risks

The experience you have

  • 3 years of experience in an individual contributor role, designing end-to-end web-based and/or desktop applications
  • Bachelor's degree in a related or technical field
  • An outstanding portfolio, highlighting a foundation in Typography, Interaction Design, and Ideation
  • Experience partnering with Product Managers and UX researchers to develop the strategy and rationale for features
  • Fluency in Figma and prototyping tools

The way you work

We’re in the very early days of our company. This is startup culture in a hyper growth environment. For us, that means designers are given a lot of ownership and responsibility. As a product designer, you will thrive if you...

  • Can effectively organize and communicate your thoughts to cross-functional team members, users, and stakeholders
  • Enjoy collaborating with your product and engineering counterparts in a zero-ego environment
  • Can manage multiple initiatives concurrently
  • Have a solid understanding of design principles and how to create modular designs
  • Have no trouble designing interfaces within the framework of a design system, knowing when to
  • be rigid and when to be flexible

Benefits

We offer a competitive salary package including equity and 401K with matching. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.

Base Salary Range: $115k - $150k

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