Housekeeping & Laundry Supervisor

PURPOSE OF YOUR JOB POSITION:

The primary purpose of your job position is to supervise the day-to-day activities of the Housekeeping and Laundry Department in accordance with current federal, state, and local standards, guidelines and regulations governing our facility, and as may be directed by the Administrator, to assure that our facility is maintained in a clean, safe, and comfortable manner.

DELEGATION OF AUTHORITY:

As the Supervisor, you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties.

ESSENTIAL JOB FUNCTIONS STATEMENT:

Every effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position.

SAFETY FACTORS:

Risk Potential to Blood/Body Fluids:

Category I: Tasks in this category involve exposure to blood, body fluids, or tissues, and require the use of personal protective equipment.

Category II: Tasks in this category involve no exposure to blood, body fluids, and/or tissues, but employment may require performing unplanned category I tasks.

Category III: these tasks require no exposure to blood, body fluids, and/or tissues, and category I tasks are not a condition of employment.

ESSENTIAL JOB FUNCTIONS & RESPONSIBILITIES

Administrative Functions

• Ensure that work/cleaning schedules are followed as closely as practical; in accordance with established policies and procedures including infection control.
• Report all accidents/incidents to your supervisor no matter how minor they may be. (NOTE: Such occurrences must be reported on the shift in which they occur.)
• Coordinate daily housekeeping services with nursing services when performing routine cleaning assignments in resident living and/or recreational areas.
• Participate in monthly QAPI meetings and any associated audits or projects.

Personnel Functions

• Attend departmental and staff meetings as directed or called.
• Perform specific tasks in accordance with daily work assignments.
• File complaints/grievances with your supervisor.

Staff Development

• Participate and assist in department studies and projects as directed.
• Attend and participate in in-service educational classes, on-the-job training programs, etc., as scheduled or as directed.
• Attend and participate in annual OSHA and CDC in-service training programs for hazard communication, TB management, and blood borne pathogens standard.

Committee Functions

• Serve on various committees of the facility (i.e., Infection Control, Safety, QA, etc.) and provide written/oral reports of department services and activities as required by the committee's guidelines or direction.
• Evaluate and implement recommendations from established committees (i.e., Infection Control, Safety, QA, etc.).
• Meet with personnel, on a regularly scheduled basis, and solicit advice from inter-department supervisors concerning the operation of the department, assist in identifying and correcting problem areas, and/or the improvement of services.
• Attend department head meetings, etc., as scheduled or as may be called.
• Schedule and announce departmental meeting times, dates, places, etc.

Safety and Sanitation

• Follow established fire safety policies and procedures.
• Follow established safety precautions when performing tasks and when using equipment and supplies.
• Wear and/or use safety equipment and supplies (e.g., back brace, mechanical lifts, etc.) when lifting or moving heavy objects.
• Ensure that assigned work areas are maintained in a clean, safe, comfortable, and attractive manner.
• Keep work/assignment areas free of hazardous objects such as protruding mop/broom handles, unnecessary equipment, supplies, etc.
• Follow proper techniques when mixing chemicals, disinfectants, and solutions used for cleaning. Refer to manufacturer's instructions when necessary.
• Follow established policies governing the use of labels and MSDSs.
• Report all hazardous conditions or equipment to your supervisor.
• Ensure that established infection control and universal precautions practices are maintained when performing housekeeping procedures.
• Participate in appropriate in-service training program prior to performing tasks that involve potential exposure to blood, body fluids, or hazardous chemicals.
• Report missing or improperly labeled containers of hazardous chemicals to your supervision.
• Use appropriate personal protective equipment and supplies when handling infectious materials and/or hazardous wastes or chemicals.
• Follow established hand washing procedures.
• Dispose of refuse daily in accordance with our established sanitation procedures.
• Follow established policies governing the use/disposal of personal protective equipment and disposal of infectious wastes.
• Coordinate routine/terminal isolation procedures with nursing service.
• Other(s) that may become necessary/appropriate to assure that our facility is maintained in a clean, safe, and comfortable manner.

Equipment and Supply Functions

• Ensure that an adequate supply of housekeeping/laundry supplies to perform daily tasks is maintained in utility/janitorial closets.
• Keep supervisor informed of supply needs.
• Report burned out light bulbs, exit lights, overhead lights, fluorescent lights, room call lights, etc., to your supervisor as soon as practical.
• Assist others in lifting heavy equipment, supplies, etc., as directed or requested.
• Clean work/supply carts, equipment, etc., as necessary or directed.
• Ensure that equipment is cleaned and properly stored at the end of the shift.

Housekeeping Services

• Perform day-to-day housekeeping functions as assigned.
• Perform specific tasks in accordance with daily work assignments; including but not limited to the following listed below:
• Empty and sanitize ash trays daily.
• Clean/polish furnishings, fixtures, ledges, room heating/cooling units, etc., in resident rooms, recreational areas, etc., daily as instructed.
• Clean, wash, sanitize, and/or polish bathroom fixtures. Ensure that water marks are removed from fixtures.
• Clean windows/mirrors in resident rooms, recreational areas, bathrooms, and entrance/exit ways.
• Clean floors, to include sweeping, dusting, damp/wet mopping, stripping, waxing, buffing, disinfecting, etc. (NOTE: Ensure that appropriate caution/safety signs are properly set up prior to performing such duties.)
• Clean carpets, to include vacuuming.
• Clean walls and ceilings by washing, wiping, dusting, spot cleaning, disinfecting, deodorizing, etc.
• Remove dirt, dust, grease, film, etc., from surfaces using proper cleaning/disinfecting solutions.
• Clean hallways, stairways, and elevators.
• Discard waste/trash into proper containers and reline trash receptacle with plastic liner.
• Clean vacant rooms as assigned.
• Ensure that work/assignment areas are clean and that equipment, tools, supplies, etc., are properly stored at all times, as well as before leaving such areas for breaks, meal times, and end of the work day.
• Perform isolation cleaning procedures in accordance with established infection control procedures.
• Discard infectious wastes into appropriate containers.

Resident Rights

• Maintain the confidentiality of resident information.
• Knock before entering a resident's room.
• Honor the residents' personal and property rights.
• Inform resident when it is necessary to move his/her personal possessions during cleaning procedures.
• Report all resident concerns to the charge nurse immediately; including any allegations of resident abuse, mistreatment/neglect and misappropriation of property

Miscellaneous

• Turn in all found articles to your supervisor.

Working Conditions

• Works in all areas of the facility.
• Moves intermittently during working hours.
• Is subject to frequent interruptions and may need to reschedule cleaning activities.
• Is involved with residents, personnel, visitors, government agencies/personnel, etc., under all conditions and circumstances.
• Is subject to hostile and emotionally upset residents, family members, personnel, and visitors.
• Communicates with housekeeping personnel and other department personnel.
• Works beyond normal working hours and on weekends and holidays when necessary, as well as in other positions as needed.
• Is subject to call-back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.).
• May be required to work on shifts other than the one for which hired.
• Attends and participates in continuing educational programs.
• Is subject to injury from falls, burns from equipment, odors, etc., throughout the work day, as well as reactions from dust, disinfectants, tobacco smoke, and other air contaminants.
• Is subject to exposure to infectious waste, diseases, conditions, etc., including TB and the AIDS and Hepatitis B viruses.
• May be subject to the handling of and exposure to hazardous chemicals.

Education

• Must possess, as a minimum, a 12th grade education.

Experience

• None required. On-the-job training provided.

Specific Requirements

• Must be able to understand the English language.
• Must possess the ability to make independent decisions, to follow instructions, and to accept constructive criticism.
• Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public.
• Must maintain the care and use of supplies, equipment, etc., and maintain the appearance of housekeeping areas, must perform regular inspections of resident rooms/units for sanitation, order, safety and proper performance of assigned duties.
• Must be willing to work harmoniously with other personnel as well as be willing to handle residents based on whatever maturity level at which they are currently functioning.
• Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing housekeeping practices.
• Must be able to follow written and oral instructions concerning the mixing of cleaning compounds, liquids, disinfecting solutions, etc.
• Must be able to relate information concerning a resident's condition.
• Must not pose a direct threat to the health or safety of other individuals in the workplace.

Physical and Sensory Requirements

(With or Without the Aid of Mechanical Devices)

• Must be able to move intermittently throughout the work day.
• Must be able to speak and write the English language in an understandable manner.
• Must be able to cope with the mental and emotional stress of the position.
• Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met.
• Must function independently and have flexibility, personal integrity, and the ability to work effectively with the residents, personnel.
• Must meet the general health requirements set forth by the policies of this facility which include a medical and physical examination.
• Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and, at times, hostile people within the facility.
• Must be able to push, pull, move, and/or lift a minimum of twenty-five pounds.
• May be necessary to assist in the evacuation of residents during emergency situations.