Technology Specialist Level I - Staff Support

Woodland Public Schools - Technology Specialist Level I - Staff Support

We appreciate your interest in employment with Woodland Public Schools. All applications are considered and reviewed. The most qualified and competitive applicant(s) that possess directly related experience and expertise, training, and education may be invited to participate in the interview/selection process. As part of the selection process, the District conducts confidential reference checks to include former and present employers and also requires a criminal background investigation. Unfortunately, due to the number of applications received, not all applicants will receive an interview.

All district employees are encouraged to review their personnel file periodically to ensure that their file includes current and relevant documentation that supports their education, experience, training, etc., as it relates to qualifications described on job postings.

Position Title: Technology Specialist Level I - Staff Support
Posting #: 3358
Location: District-wide
Days/Hrs: 260 days per year, 40 hours/week
Start Date: 06/20/24
Pay: Link to Schedule
Benefits: Position is eligible for medical, dental, vision, life, LTD and AD&D through the School Employees Benefits Board (effective the first of the month after start date in position) and is eligible for retirement through the WA State Department of Retirement Systems (DRS).

Job Summary: The primary focal point for district staff contacting the Information Services department, the Level I Tech Support Specialist is responsible for providing assistance with various kinds of technology and its use. The work assists toward the accomplishment of the mission of the Woodland Public Schools of preparing students for career, life, and college so that they can become a responsible and successful citizen. Work is performed under the direction of the Technology Manager.

Qualifications:

• Associate's degree or higher in computer science or related field preferred. Equivalent work experience will be considered.
• Ability to understand technical instructions.
• Ability to climb ladders, carry equipment, get up and down from the floor to access under and around furniture/move furniture as needed.
• Work independently, or as a support in a team, and being able to follow instructions closely.
• Work in an orderly and detail oriented manner to ensure work is tidy and all equipment is functioning correctly.
• Can be cleared to drive a district vehicle.
• Demonstrated ability to establish and maintain effective working relationships with those contacted in the course of work.
• Ability to communicate in person and on the telephone with the general public in a professional manner.
• Ability to work around children and present a positive role model
• Experience which demonstrates excellent interpersonal skills and skills in working effectively in a team environment, providing support to achieve the desired goals for the program.
• Demonstrated ability to communicate in a professional manner both orally and in writing with students, parents, staff and the public.
• Experience which demonstrates excellent interpersonal skills and skills in working effectively in a team environment, providing support to achieve the desired goals for the program.
• Demonstrated ability to communicate in a professional manner both orally and in writing with students, parents, staff and the public.
• Regular and punctual attendance to carry out the duties and responsibilities of the position to achieve program requirements.

Such alternatives to the above requirements and desirable qualifications may be made as the district finds appropriate.

Essential Duties and Responsibilities:

• Treat co-workers, supervisors, students, parents, and others with dignity and respect at all times.
• Serve as a positive role model for students, and practice the behaviors that are expected of our students.
• Work in a flexible and cooperative manner.
• Communicate clearly and respectfully with other employees and students.
• Demonstrate a high work ethic.
• Work as part of a team.
• Setup and configure various desktop, laptop and mobile systems using preconfigured management solutions.
• Add and remove equipment from various locations around the district as needed.
• Maintain fixed assets systems for tracking resources, maintaining license compliance and ensuring accurate data in connected IT systems.
• Utilize the helpdesk system for the purpose of keeping track of tasks, providing documentation of activities, and providing feedback to requestors.
• Maintain strict confidentiality for the purpose of ensuring district network security (e.g. passwords and other system security features).
• Provide direct support in classrooms and administrative offices for district staff utilizing new or unfamiliar technologies.
• Respond to helpdesk and telephone queries in a timely manner, escalating issues within the department as needed.
• Utilize the various systems that support network user accounts and add/edit/remove accounts as needed.
• Assist other personnel for the purpose of supporting them in the completion of their work activities.
• Regular and punctual attendance.
• Perform other tasks and assume other responsibilities as assigned by supervisor.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand and talk or hear and sometimes walk and sit. Occasionally the employee will bend or twist at the neck more than the average person. While performing the duties of this job, the employee will regularly push or lift up to 50 lbs. The employee will be required to climb ladders, get up and down from the floor to access under and around furniture, and move furniture as required. The employee is directly responsible for the safety, well-being, or work output of other people.

Specific vision abilities required by this job include close vision such as to read handwritten or typed material, and the ability to adjust focus. The position requires the individual to meet multiple demands from several people and interact with the public and other staff.

Work Environment: The noise level in the work environment is moderate to loud.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Position Opens Internally: May 3, 224
Position Closes Internally: May 9, 2024
Position Opens Externally (if necessary): May 10, 2024
Position Closes: Open Until Filled

If you are hired for this position, you will be required to pay for a background check, unless you have completed the background check in the past two years, and it is on file with the Office of Superintendent of Public Instruction (OSPI).