What are the responsibilities and job description for the Housekeeping Houseperson position at Woodspring Suites - Asheville?
Job Summary:
The Houseperson (H) is responsible for light maintenance and housekeeping work including room preparation after a guest
moves out according to Company Brand Standards, and general and preventive upkeep of the facility both inside and out.
On-Call: When responding to emergencies, the HM will clock in/out and all time is considered working time.
Essential Job Functions:
· All light and preventive maintenance of the facility interior and exterior such as:
· Shampooing carpet
· Light electrical (changing an outlet, wall switch or light bulbs)
· Light plumbing (plunging or snaking of toilets, unclogging sinks, etc.)
· Studio preventive maintenance programs (painting, caulking, identify pest issues, janitorial work)
· Parking lot upkeep
· Maintaining and cleaning public spaces
· Executing the Quarterly Preventative Maintenance to upkeep of the facility both inside and out
· Complete the guest room prep process according to brand standards
· Inspect the guest rooms for any pest, maintenance issues and address
· Removes all trash and completes stain treatment of soiled linens before removing from the guest room
· Stages the guest room furniture, equipment and in room supplies to drive detailed efficiency with the cleaning of the room
· Clean all daily assigned public areas according to brand standards
Additional Duties:
· Laundry Duties: sorting, washing, drying, and folding of company linen and terry as well as general cleaning/maintenance of the House and Commercial Laundry facilities.
· Cross-train on the duties of the Move-Out Attendant, Stay-Over Attendant, and perform those duties as requested by supervision.
· All other duties as assigned by supervision.
Qualifications:
Education:
· High school diploma or equivalent, or General Education Degree (GED)
Experience:
· 1-2 years of light maintenance and housekeeping work as described above (preferred)
Knowledge:
· Basic maintenance knowledge:
- Plumbing
- Electrical
- Mechanical
- Painting
Skills:
· Must be able to read, write, and speak English proficiently
· Basic computer operation including but not limited to accessing data from the internet
· Operate light equipment (pressure washer, vacuum cleaner, carpet cleaner)
· Operate and use hand and power tools properly and safely
Abilities:
· Read, comprehend, and follow written procedures
· Respond calmly in situations of conflict and stress
· Adapt to changes in daily work
· Problem solves in a timely manner
· Respond at all times in a friendly, helpful manner to guests and other coworkers.
This job description is intended to describe the general nature and level of work being performed by people assigned to this role. It is not intended to be a comprehensive list of activities, duties, or responsibilities that are required of the employee. Additional duties and responsibilities may be required of the job holder based upon business needs and at the request of management.
Sandpiper Hospitality, provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Sandpiper Hospitality complies with all applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms
and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, job transfer, leaves of absence, compensation, and training.
Sandpiper Hospitality expressly prohibits any form of unlawful harassment based on race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Improper interference with the ability to Sandpiper Hospitality’s employees to perform their expected job duties is absolutely not tolerated.
Sandpiper Hospitality, and all affiliated organizations are Drug Free Workplaces