Houseman/Housekeeper

ROLE:
Responsible for the overall upkeep and cleanliness of public spaces in compliance with the hotel-brand standards.
ESSENTIAL FUNCTIONS: Clean exterior entry, lobby, stairwells, hallways, and windows, according to hotel standards. Assist with cleaning guest rooms, and laundry as needed. Operate housekeeping equipment in a correct and safe manner. Report any equipment malfunctions to the General Manager and/or Maintenance department. Know hotel emergency procedures and be prepared to carry out. Report immediately to the General Manager any “out of the ordinary” situations in the guests’ room, with parties in the room, unusually dirty rooms or a vacant room when the room is thought to be occupied. Accommodate guest special requests courteously and with a sense of priority. Answer guest’s questions regarding local area facilities and services. Expected to carry out all reasonable requests by Managers/Supervisors which the associate is capable of performing.

QUALIFICATIONS
EDUCATION/CERTIFICATION:
High School Diploma or Equivalent.
REQUIRED KNOWLEDGE:
Basic knowledge of suite cleaning procedures and laundry equipment.
EXPERIENCE REQUIRED: Previous hotel experience in a housekeeping role.

SKILLS/ABILITIES: Customer service, communication, organization, time management, prioritization, ability to meet deadlines.

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:
TALKING: Ability to speak effectively and communicate clearly.

AVERAGE HEARING: Ability to hear average conversations at a standard level.

REPETITIVE MOTION: The employee is regularly required to move about the hotel cleaning throughout the day.

FINGER DEXTERITY: The employee is regularly required to use hands to clean.

AVERAGE VISION: Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.

PHYSICAL STRENGTH: The employee must occasionally lift and/or move up to 50 pounds, as well as stand, sit, bend, kneel, squat, and walk for long periods of time. Long hours sometimes required, including nights and weekends.

WORKING CONDITIONS General hotel environment with climate control and adequate lighting. May be exposed to chemicals, solvents and cleaning solutions.

MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
REASONING ABILITY: Ability to deal with a variety of variables under only limited standardization. Being able to differentiate between performance standards required and performance standards not meeting requirements

MATHEMATICS ABILITY: Ability to add, subtract, multiply and divide in all units of measure using whole numbers and common fractions

LANGUAGE ABILITY: Ability to read, analyze, and interpret documents. Ability to communicate clearly

Job Type: Full-time

Pay: $12.00 - $13.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Weekend availability

Supplemental Pay:

• Bonus pay

Work Location: One location