INFORMATION TECHNOLOGY ASSOCIATE

PART-TIME
WISCONSIN RAPIDS

JOIN OUR TEAM!
If you are looking for a rewarding opportunity in a professional and fun work environment, look no further than WoodTrust Bank! We value every associate and appreciate the importance each individual role contributes to our success. We are currently seeking a motivated, detail-oriented person for a part-time Information Technology (IT) Associate. This position will be based in our Wisconsin Rapids office. The schedule is flexible to accommodate a student’s academic course load. This position could develop into a full-time opportunity for the right candidate.

WHY WE’RE DIFFERENT
Did You Know? At roughly $5 billion in client assets under management and $600 million in bank assets, WoodTrust is one of the largest privately owned, full service financial institutions headquartered in central and northern Wisconsin, serving individual, family, corporate and not-for-profit customers in 35 states. With an acute focus on our core value, the customer is #1, WoodTrust has succeeded as a quality, community-focused financial institution since its founding in 1891.

In addition to our pursuit of life-time customers, we seek to provide associates an environment that allows them to learn, grow and succeed with an emphasis on hiring for the long-term and incentivizing teammates to spend the duration of their careers with WoodTrust. If you are interested in a career in financial services, want to work with fun and talented professionals, and grow with a private, family-owned organization, you would be a great fit for our team!

POSITION SUMMARY
The Information Technology Associate will be primarily responsible for:

• Supporting the IT department with end-user help desk requests.
• Tracking and routing problems and requests and clearly documenting resolutions.
• Assisting with management of hardware inventory.
• Assisting with moves, adds, and changes of hardware inventory.
• Perform other duties and projects as assigned.

Required competencies and skills include:

• Communicate efficiently with different team members and departments.
• Exceptional verbal and written communication skills.
• Excellent interpersonal skills.
• Must have the ability to demonstrate uncompromised judgment and discretion regarding confidential matters.
• Must be a flexible and reliable team player both within the IT department and WoodTrust Bank.
• Must possess strong time management and task prioritization skills.
• Follow organizational processes and procedures to ensure compliance with regulatory requirements.
• Willingness to learn technology, new systems, and processes to improve job proficiency.
• Ability to take plans and execute them to obtain profitable outcomes for the organization.
• Experience or knowledge related to Microsoft Operating Systems and Microsoft Office.

Optional skills:

• Web development knowledge or skillset would be a plus.
• SQL experience or knowledge would be beneficial.

As an Information Technology Associate, project involvement could include:

• Building and updating a customer relationship management website.
• Designing an internal Intranet for sharing information and ideas.
• Data analysis and reporting.
• Aiding in operations improvement including documenting and demonstrating solutions.
• Project coordination and management.
• Developing data and email retention and management standards and guidelines.

The Information Technology Associate will report directly to our Information Security, Privacy & BSA Officer and will have significant interaction with the Bank’s IT department as well as other areas of the company.

Applications may be submitted by email to jobs@woodtrust.com or in person at one of our locations in Wisconsin Rapids, Plover or Wausau, Wisconsin.

WoodTrust is an Equal Opportunity Employer.