Staffing Coordinator

Position Description

An Staffing Coordinator recruits and trains our temporary labor employees, coordinates between clients needs and the employee schedules, maintains daily employee interactions with clients, handles any complaints or questions and reports to the General Manager or President. This position is fast-paced most of the year and requires focus & attention to detail.

Essential Duties and Responsibilities of a Staffing Coordinator:

• Recruits and trains @WORK employees.
• Dispatches temporary labor employee schedule.
• Acts as liaison between clients and @WORK for project scheduling.
• Answers clients & employees questions or direct to appropriate office personnel.
• Addresses and resolves any issues and complaints within their ability & knowledge.
• Reports problems and unresolved issues to General Manager.
• Keeps notes of client and employee activity or complaints.
• Schedules trainings for new employees & current employees to re-certify.
• Minimal travel, if needed, to conduct specific trainings.
• Maintains emergency cellphone after hours for clients & employees.
• Promotes company services.

Required Knowledge, Skills and Abilities

• Demonstrates excellent communication skills.
• Exhibits strong organizational skills.
• Exhibits ability to think creatively and analytically.
• Possesses strong persuasive skills.
• Demonstrates strong leadership skills.
• Is capable and willing to remain patient and calm when dealing with frustrated employees & clients. This includes the ability to listen to complaints and defuse conflict.
• Ability to work as a team player.
• Demonstrates ability to use Microsoft Office Suite.
• Is willing and able to travel at minimal rate for employee trainings.
• Is capable of conducting independent research.
• Maintains professional, friendly and outgoing demeanor.
• Is able to multi-task effectively.

Education and Experience
Staffing Coordinator hold at minimum a high school diploma or GED.
Experience with working in a high stress environment is helpful.
Clerical/Office experience is strongly suggested, although we may train the right candidate.

Work Environment
A Staffing Coordinator is mostly an office based position working with the general public. The Staffing Coordinator will also travel to conduct trainings occasionally.
Work weeks are generally 40 hours, though some overtime or nontraditional hours are required due to an “after-hours” phone where clients & employees can reach the Staffing Coordinator for emergencies. Busy season is usually May to October at which time you will most likely encounter overtime.

Salary
This is an hourly position. Pay rate is $18/hour starting.

Benefits:
Two (2) Week Vacation Pay after one (1) year completed.
48 Hours Sick Time
Major Medical, Dental, Eye and other Insurances.

Hours:
Monday through Friday from 7:30AM to 3:30PM plus after-hours phone monitoring.

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Aflac Group Rates
• Retirement Plan

This Job Is:

• A job for which military experienced candidates are encouraged to apply
• Open to applicants who do not have a college diploma

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• High stress tolerance -- thrives in a high-pressure environment

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Office: 1 year (Preferred)
• Staff training: 1 year (Preferred)
• Schedule management: 1 year (Preferred)

Work Location: In person