RN Clinic Manager
Job Posting for RN Clinic Manager at WorkCare Inc.
Job Summary:
Management and supervision of the day-to-day operations of the occupational clinic. Responsible for providing leadership, staff oversight, training and development and management of administrative processes, personnel, clerical, technical, and maintenance functions; planning and assigning duties to employees; monitoring the activities of all operating components to assure the provision of high-quality employee care. Provides direct clinical care for employees, as appropriate.
Responsibilities:
- Provide best-in-class customer service to client employees, management, and vendor partners.
- Oversee daily clinic operations assuring compliance with all WORKCARE clinic administrative and personnel management policies and procedures.
- Understand and strive to meet and exceed client expectations for an on-site clinic and staff.
- Responsible for understanding all deliverables of contractual agreement.
- Participate in all internal WorkCare meetings as requested/assigned.
- Participate in all client-owned and driven on-site meetings as approved by the Regional Account Manager (RAM).
- Reports directly to and communicates regularly with WORKCARE RAM.
- Advise RAM of all potential scope work requests/challenges.
- Understands the clinic manager's role in each clinical situation as related to their professional qualification.
- Communicates with and takes direction in clinical matters directly from the assigned WORKCARE Corporate Medical Director (CMD).
- Assist Regional Account Manager in the new hire and onboarding process.
- Supervise staff, approve staff time sheets, coach, develop, mentor staff and complete all required performance reviews.
- Manage clinic schedule in accordance with a contractual agreement.
- Supervise all daily clinical and administrative clinic programs and supporting process(s).
- Assure the clinic is maintained to the highest physical cleanliness and operating standards.
- Maintain all clinic equipment and supplies in a timely and cost-effective manner.
- Maintain and manage the electronic medical records system assuring all employee medical information is secure and confidential.
- Assure all clinic employees have access to, are trained and utilize the electronic medical records system. Work towards the elimination of paper records, as appropriate.
- Manage all external and internal vendor relationships.
- Identify new opportunities for clinic programs, policies, and procedures.
- Provide comprehensive injury management and medical case management of work-related injuries and illnesses as appropriate.
- Provide direct clinical care and emergency response as appropriate.
- Perform additional duties and assume additional responsibilities as identified by the RAM for the efficient operation of the WorkCare on-site clinic.
- Communicate and partner with the client under the direction and oversight of the RAM).
Qualifications:
Education and Experience:
- High school diploma or general education degree (GED) is required.
- BA/BS Degree preferred.
- License/Certifications required: Certification as a Registered Nurse in applicable state(s).
- Three-plus years of management and supervisory experience is required and healthcare management experience is preferred.
- Certification in Occupational Health Nursing preferred
- BLS certified in CPR & AED
- NIOSH, CAOHC DOT Drug, and Alcohol testing certifications a plus
Skills and Competencies:
- Strong verbal, written and interpersonal communication skills.
- Must be able to demonstrate the ability to maintain privacy and confidentiality.
- Strong critical thinking skills; problem-solving and decision-making.
- Must have the ability to gather data, compile information and prepare reports.
- Ability to manage multiple priorities, with attention to detail and accuracy.
- Ability to create and edit written materials.
- Ability to communicate effectively to a variety of audiences.
- Skill in organizing resources and establishing priorities.
- Demonstrate cooperative behavior with colleagues, supervisors and clients.
- Strong time management, organizational, and follow-through skills.
- Ability to meet and exceed daily and weekly individual performance goals.
- Ability to work independently as well as assist other team members when needed.
- Requires regular and predictable attendance and punctuality.
Computer Skills:
- Must be competent in the Windows operating system environment, Adobe Professional, Microsoft Office Suite (Outlook, Word, Excel and PowerPoint) and learn other software as needed.
- Experience with Electronic Medical Records (EMR), Cority experience a plus.
- Physical Demands:
- Requires sitting for long periods of time, working at a desk.
- Some bending and stretching could be required.
- Working under stress and use of computer/phone required.
- Manual dexterity is required for use of a computer keyboard.
- Occasionally may be required to stand, walk, stoop, kneel and/or crouch.
- May occasionally lift and/or move up to 15 pounds.
Work Environment:
- Mainly indoor, office environment conditions.
- The noise level is usually moderate.
- Air quality is good, and temperature is controlled.
Additional Job Information:
The schedule is 8:00 AM-4 PM Eastern Time Monday-Friday.
Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, experience and qualifications.
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other classification protected by applicable laws. WorkCare is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment.
About WorkCare:
About WorkCare:
WorkCare, Inc., is a U.S.-based, physician-directed occupational health company with global outreach.
Our mission is Protecting and Promoting Employee Health…from Hire to Retire. We believe Work Matters. Health Counts. Prevention Saves.
Our occupational clinicians and industry subject matter experts deliver integrated, total worker health solutions to employers in all types of industries. Our capabilities include Medical Exams & Travel program management; 24/7 Incident Intervention telehealth triage; Onsite Services & Clinics; Consulting Medical Directors; Clinical Accommodation and Leave Management support; and a full suite of COVID-19 interventions. Our Industrial Athlete and Bio-ergonomic Surveillance programs are designed to prevent and manage work-related strains and sprains.
Visit www.workcare.com to learn more.
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