Director of Retail

Job Summary: 

The Director of Retail is responsible for the operational efficiency of the property’s multiple retail operations. This individual will be responsible for management of the team, creative concepts, and driving sales through proper standards and an exceptional guest experience. Supervises personnel in purchasing, selling, stocking, handling, displaying, and inventory. Successful applicants should be hardworking, dependable, and have effective communication and organizational skills.

 Primary Responsibilities:

• Coaches and develops managers, supervisors and staff.
• Holds regular team meetings and communicates regularly with staff.
• Manages the business unit's financial performance including sales, profitability, and key metrics through proper in-store operations.
• Drives sales through guest experience, merchandising, and promotional activity.
• Ensures that all local, state, and federal policies and procedures are always followed.
• Responsible for the cleanliness of staff and retail store at all times.
• Actively participates in the hiring and training of all new team members.
• Maintains awareness of retail trends and provides feedback to leadership.
• Supervise and direct all retail operations.
• Prepare, monitor, modify, and make recommendations relative to the Buying and Merchandising Plan for goods.
• Oversee and assist in monthly inventories of all retail areas.
• Assist and oversee the ordering, tracking, checking in, and displaying of merchandise.
• Any other duties as assigned by management.

This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. 

Qualifications, Education, Experience, Skills, and Abilities: 

• 7 years of experience in Retail Operations management required.
• 3 years of multi-unit managerial experience preferred.
• Experience in luxury, fashion, hospitality, or high-end retail preferred.
• Proficient in Microsoft Office, POS software, procurement and inventory systems software.
• Strong financial acumen with experience in analyzing financial statements and labor productivity.
• Visual merchandising expertise with focus on driving same store sales.
• Demonstrate good listening and analytical skills.
• Flexible work schedule, including weekends and holidays.
• Ability to communicate clearly and effectively. 

The World Equestrian Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.  

We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.