Host Home Coordinator

POSITION SUMMARY:

World Relief is a unique and invigorating place to work. We are looking for talented, ambitious and collaborative people to come alongside our mission, vision and values as we partner with churches to empower the most vulnerable in the world. We hope these resources provide more insight into your hiring journey with us.

The Host Home Coordinator oversees and coordinates World Relief Seattle’s volunteer host home program in support of our local office and work. This role provides training, support, and resources to volunteers temporarily hosting refugee, asylee, and other immigrant guests in their home, and coordinates with local staff and guests through the hosting process.

ESSENTIAL FUNCTIONS:

• Oversee the host home program, matching new refugee/asylee arrivals in need of temporary housing with vetted host home volunteers in coordination with resettlement staff
• Directly support host home volunteers, providing them with ongoing training, resources, and development opportunities
• Work closely with the Volunteer Coordinator and Outreach Team to train, support, and supervise host home volunteers, matching them with refugees, asylee, or other immigrant participants as temporary guests
• Make in-person introductions when possible (virtual when necessary) and follow up regularly with WR staff and hosts to ensure ongoing relationships of mutuality and trust
• Manage host home training and documentation, including volunteer hours, keeping up to date with organizational policies and onboarding documents
• Communicate between volunteers and participants, referring them to internal or external resources and services, as appropriate
• Create and implement program evaluation tools to measure volunteer and participant experience
• Collaborate with other WR offices to stay up to date on host home best practices and training
• Train and support WR staff interacting with host home volunteers
• Assist with other temporary housing like Airbnb or hotels as needed
• Assist the Volunteer Coordinator and Outreach Team with general trainings and program activities as needed

KNOWLEDGE, SKILLS & ABILITIES:

• Volunteer or program management experience preferred
• Intermediate computer knowledge, including MS Office and the ability to learn new programs
• Flexibility in schedule required (meetings with volunteers often fall outside normal business hours)
• Initiative and ability to work independently
• Organized and able to manage competing priorities
• Interpersonal Skills
• Excellent communication skills (oral and written)
• Ability to maintain confidentiality and professionalism

REQUIREMENTS:

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Demonstrated ability to work effectively and sensitively with people of diverse cultural and religious backgrounds
• Familiarity with trauma informed responses and cultural humility
• Flexible schedule for some evening and weekend host home placements
• Excellent written and oral communication skills in English
• Bachelor’s degree or equivalent experience
• Current driver’s license required

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations
• The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds
• Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information
• The employee frequently is required to sit, reach with hands and arms, talk and hear

WORK ENVIRONMENT:

• General office setting
• Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in skype meetings may be required
• Year-end archiving activities involve repeated lifting and bending
• Physical, emotional and intellectual demands
• Equipment used: Employee computer (desktop or laptop), printer, and copier
• All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review.

World Relief offers a competitive benefits package (25 hours per week):

World Relief contributes to monthly premiums:

• Medical
• Dental

Additional Benefits:

• Offer 16 Paid Holidays!
• Vision
• Offer Paid Sick and Vacation Leave
• Paid Maternity & Paternity Leave
• Parental Leave
• FSAs: Medical & Dependent Care, & Commuter Funding
• Supplemental Life Insurance (employee, spouse, and children)
• Some remote work days
• Free coffee in office breakroom

World Relief pays 100% for eligible employees:

• Group Term Life (employee, spouse, and children)
• Long Term & Short-term Disability
• Accidental Death and Dismemberment (AD&D)
• Long Distant Travel Insurance
• Employee Assistance Program (EAP)

World Relief - Retirement:

• 401K & Roth
• WR matches up to 4%, then an additional quarter percent up to 10%
• Eligibility: Full Time is eligible after 3 months of employment. Part time is eligible after 1000 hours in a year

World Relief Discounts (Immediately Eligible):

• Verizon
• Pet Insurance through Nationwide
• Home and Auto insurance through Liberty Mutual

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.

Legal Background in the United States

World Relief is both an equal opportunity employer and a faith-based religious organization. This means that we conduct hiring without regard to race, color, ancestry, national origin, citizenship, age, sex, marital status, parental status, membership in any labor organization, political ideology, or disability of an otherwise qualified individual. The status of World Relief as an equal opportunity employer does not prevent the organization from hiring staff based on their religious beliefs, so that all staff share the same religious commitment.

Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a) World Relief has the right to, and does, hire only candidates who agree with World Relief’s Statement of Faith.