Immigration Administrative Assistant - 2023488

ORGANIZATION SUMMARY:

World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world’s greatest problems – disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding.

In the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.

World Relief Tri-Cities provides Immigration Legal Services to immigrants in the community and is a Department of Justice (DOJ) recognized legal service provider. This position provides administrative and clerical support to our Immigration Legal Services team. Will ensure that services are provided in an organized, efficient, and timely manner.

•  Facilitate basic in-person and telephone intakes and copy documents for new and existing clients for purposes of scheduling clients with ILS team.
• Answer phone calls, review voicemails, respond to email inquiries.
• Open, distribute, and process incoming mail and prepare outgoing mail.
• Enter client data into case management system and proofread for accuracy and completeness to prepare cases for accredited representative.
• Assist with contractual obligations and other projects related to immigration funding and program building.
• Establish and maintain client files and records and ensure they are kept in an organized and secure manner.
• Collect payments from clients for services that are not covered under grants and issue receipts.
• Maintain confidentiality in client communication, in person and over phone and email.
• Maintain clear communication with ILS team and other staff.

• Clerical or administrative work experience in an office setting
• Desire and ability to work with people of diverse cultures
• Proficient with Microsoft Office, including Word, Outlook, and Excel
• Able to work under pressure and meet deadlines
• Accurate data entry skills
• Bilingual communication skills with ability to read, write, and speak a language in addition to English, is preferred
• Initiative and independent work
• Some college preferred

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Excellent oral and written communication skills
• Strong typing and computer skills with ability to quickly learn various immigration and office systems
• 1-2 years’ clerical or administrative experience in an office setting
• Strong attention to detail
• Highly organized and able to multi-task
• Appreciation of other cultures and ability to work with people of diverse ethnicity, nationality, religion, and language

World Relief offers a competitive benefits package (25 hours per week):

World Relief contributes to monthly premiums:

-Medical

-Dental

Additional Benefits:

-Offer 16 Paid Holidays!

-Vision

- Paid Sick and Vacation Time

- Paid Parental Leave (12 weeks for qualified employees)

-FSAs: Medical & Dependent Care, & Commuter Funding

-Supplemental Life Insurance (employee, spouse, and children)

PHYSICAL DEMANDS: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·         While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations

·         The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds.

·         Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information.

·         The employee frequently is required to sit, reach with hands and arms, talk and hear.

WORK ENVIRONMENT: 

·         General office setting. World Relief also offers hybrid and remote schedules for limited positions.

·         Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in virtual meetings may be required.

·         Year-end archiving activities involve repeated lifting and bending.

·         Physical, emotional and intellectual demands

·         Equipment used: Employee computer (desktop or laptop), printer, and copier.

·         All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review.

We are proud to be an EEO/AA employer M/F/D/V.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.

Legal Background in the United States

World Relief is both an equal opportunity employer and a faith-based religious organization. World Relief strictly prohibits and does not tolerate unlawful discrimination against employees on the basis of person’s race, color, sex, national origin, age, disability, genetic information, or any other characteristic protected under applicable federal, state, or local law, which does not conflict with the protections afforded World Relief as a faith-based employer.  

In addition, physical or mental limitations will not be a factor in the application of World Relief's employment policies or employee practices, except for those situations in which occupational requirement make consideration of such factors necessary.

Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a) World Relief has the right to, and does, hire only candidates who agree with World Relief’s Statement of Faith.

Salary : $17 - $18