Outreach Assistant

POSITION SUMMARY:

World Relief is a unique and invigorating place to work. We are looking for talented, ambitious and collaborative people to come alongside our mission, vision and values as we partner with churches to empower the most vulnerable in the world. We hope these resources provide more insight into your hiring journey with us.

World Relief Seattle is a Christian non-profit organization that provides support to refugees, asylees, and other immigrants in Western WA. We envision every refugee and immigrant welcomed by community, rooted in community, and empowered for community. World Relief Seattle seeks outstanding candidates for this important position to advance the cause of helping immigrants and refugees rebuild their lives in our community. The Outreach Assistant will provide essential support for fundraising, communications, donor relations, and events. Full time, permanent position. Hourly wage DOE base $19.50/hour.

ESSENTIAL FUNCTIONS:

General Outreach – 20%

• Work closely with the Outreach Team to maintain and document best practices that value and respect partners and donors.
• Monitor and promptly respond to queries from the public via email and telephone
• Support logistical planning of outreach events as needed, including

• Organizing and following up with various aspects of multiple events
• Assistance with securing donations of goods and time
• Tracking of details and cost to stay within budget and event guidelines
• Coordination of event tasks with other staff and volunteers
• Oversee events on the day-of, including problem-solving, directing event set-up and breakdown, organizing vendors
• Work closely with team to stay on top of attendee communications

Fundraising – 60%

• Communicate with World Relief’s Donations Management Team to facilitate a smooth donor experience
• Implement processes and best practices to maintain accurate donor data, including regular use of Microsoft Dynamics, Raiser’s Edge NXT, Constant Contact, and other data sources
• Develop and implement a process to document and receipt in-kind donations
• Coordinate prompt acknowledgement and follow up to donations, including preparing thank you cards and follow up communication with donors
• Assist the Outreach Specialist to coordinate the logistics of direct mail, including

• Managing the mailing permit and associated fees
• Navigating the USPS IMsb tool
• Serving as liaison for the USPS Business Mail Entry Unit
• Coordinating staff, interns, and volunteers to help prepare mailings

• Oversee logistics of corporate matching gifts and other pass-through giving

• Assist Volunteer Coordinator with completing volunteer reference checks
• Enter volunteer data in Dynamics database
• Oversee volunteer background and driving check process
• Support volunteer coordinators with trainings and other tasks as needed

KNOWLEDGE, SKILLS & ABILITIES:

• Eagerness to learn and implement new digital tools
• Ability to prioritize tasks, set goals, and take initiative on several projects at once
• Creative, flexible, and self-motivated in pursuit of goals
• Experience working or volunteering with immigrants or in a cross-cultural setting helpful
• Knowledge of a second language helpful
• Candidates from refugee, asylee, or other immigrant backgrounds are encouraged to apply

REQUIREMENTS:

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Associate’s degree or equivalent experience required, Bachelor’s degree preferred
• Exceptional organizational skills, attention to detail, and proven follow through with multiple tasks
• Strong written and verbal communication skills with an excellent grasp of grammar and tone
• General computer literacy, proficiency in Excel, and familiarity with other Microsoft Office products
• Experience in customer service, event coordination, marketing or fundraising is highly desired

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations
• The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds
• Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information
• The employee frequently is required to sit, reach with hands and arms, talk and hear

WORK ENVIRONMENT:

• General office setting
• Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in skype meetings may be required
• Year-end archiving activities involve repeated lifting and bending
• Physical, emotional and intellectual demands
• Equipment used: Employee computer (desktop or laptop), printer, and copier
• All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review.

World Relief offers a competitive benefits package (25 hours per week):

World Relief contributes to monthly premiums:

• Medical
• Dental

Additional Benefits:

• Offer 16 Paid Holidays!
• Vision
• Offer Paid Sick and Vacation Leave
• Paid Maternity & Paternity Leave
• Parental Leave
• FSAs: Medical & Dependent Care, & Commuter Funding
• Supplemental Life Insurance (employee, spouse, and children)
• Cell reimbursement
• Some flexibility in schedule

World Relief pays 100% for eligible employees:

• Group Term Life (employee, spouse, and children)
• Long Term & Short-term Disability
• Accidental Death and Dismemberment (AD&D)
• Long Distant Travel Insurance
• Employee Assistance Program (EAP)

World Relief - Retirement:

• 401K & Roth
• WR matches up to 4%, then an additional quarter percent up to 10%
• Eligibility: Full Time is eligible after 3 months of employment. Part time is eligible after 1000 hours in a year

World Relief Discounts (Immediately Eligible):

• Verizon
• Pet Insurance through Nationwide
• Home and Auto insurance through Liberty Mutual

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.

Legal Background in the United States

World Relief is both an equal opportunity employer and a faith-based religious organization. This means that we conduct hiring without regard to race, color, ancestry, national origin, citizenship, age, sex, marital status, parental status, membership in any labor organization, political ideology, or disability of an otherwise qualified individual. The status of World Relief as an equal opportunity employer does not prevent the organization from hiring staff based on their religious beliefs, so that all staff share the same religious commitment.

Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a) World Relief has the right to, and does, hire only candidates who agree with World Relief’s Statement of Faith.