Entry Level Client Relations Assistant

Here at World Wide Events, we are a passionate and driven team committed to making a meaningful impact on our community. We are seeking a Client Relations Assistant to support our nonprofit clients, both new and existing, in their mission to expand their charitable reach. This role requires a proactive approach to innovative fundraising initiatives that enhance community contributions for our partnered charities.

The Client Relations Assistant will play a pivotal role in executing direct marketing campaigns and engaging with consumers to promote our client’s causes and missions. Successful Client Relations Assistants within our firm are those who pay attention to detail, have enthusiastic conversations with those around them, drive themselves to expand their knowledge, and can adjust to different styles of engagement and customer service.

Responsibilities of a Client Relations Assistant:

• Donor Engagement: Engage with potential donors during fundraising events, establishing strong relationships to drive charitable contributions for clientele
• Continuous Learning: Acquire in-depth knowledge of marketing strategies and participate in ongoing professional development through educational training, both in-office and virtually
• Collaborative Innovation: Contribute to daily meetings focused on understanding client requirements and brainstorming ways to optimize campaign outcomes
• Client Relationship Maintenance: Stay informed about our charity partners' missions and follow up with potential donors (when necessary) to strengthen connections
• Resolution of Concerns: Promptly address and resolve customer concerns, ensuring satisfaction and trust in our clients and services
• Cross-Functional Collaboration: Collaborate with cross-functional teams to address inquiries and requests from our charity clients, ensuring seamless operations

Requirements of a Client Relations Assistant:

• Possess 1-3 years of experience in customer service, marketing, sales, community outreach, business development, retail, or hospitality to excel in managing relationships
• Exhibit a strong desire to actively contribute to the community by supporting charitable causes
• Available for in-person meetings and training sessions at our office
• Comfortably address both small and large groups, displaying strong communication skills
• Thrive in both independent and team-based work environments
• Exemplifying a solution-oriented attitude and a willingness to support team-members

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